Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
EU Proposal to reduce our Consumer Rights under Sale of Goods Act
There is a EU proposal in the pipeline that would affect the consumer rights we all currently enjoy under SOGA when we make a purchase - the right to return a faulty item to a retailer & obtain a refund. The EU proposes that in future we would not be entitled to a refund but would only be able to insist on a repair or replacement.
Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.
Re: EU Proposal to reduce our Consumer Rights under Sale of Goods Act
I came across a small article on this a few weeks back.
Basically, the EU wants what is part 5A of SOGA (additional rights for consumers). This part is the bit that allows for repair, replacement, refund in that order dependant on porportionateness (is that a word?) and convenience.
Thankfully, M'Luds are dead set against it (thank god we still have them). Whether that will be enough in the face of a faceless beaurocracy (I really must learn to spell) and this "government" we have remains to be seen.
One thing though is that it goes against, and in my view is comletely incompatible, with the workings of English and Scottish contract law. And yes, it will severely detriment consumers.
I would second the call to add your say in the consultation.
EU Proposal to reduce our Consumer Rights under Sale of Goods Act
when we make a purchase - the right to return a faulty item to a retailer & obtain a refund. The EU proposes that in future we would not be entitled to a refund but would only be able to insist on a repair or replacement.
Reply With Quote
