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    • Yes that looks fine. It is to the point. I think somewhere in the that the you might want to point out that your parcel had been delivered but clearly had been opened and resealed and the contents had been stolen
    • Hi All, I just got in from work and received a letter dated 24 April 2024. "We've sent you a Single Justice Procedure notice because you have been charged with an offence, on the Transport for London Network." "You need to tell us whether you are guilty or not guilty. This is called making your plea."
    • Okay please go through the disclosure very carefully. I suggest that you use the technique broadly in line with the advice we give on preparing your court bundle. You want to know what is there – but also very importantly you want to know what is not there. For instance, the email that they said they sent you before responding to the SAR – did you see that? Is there any trace of of the phone call that you made to the woman who didn't know anything about SAR's? On what basis was the £50 sent to you? Was it unilateral or did they offer it and you accepted it on some condition? When did they send you this £50 cheque? Have you banked it? Also, I think that we need to start understanding what you have lost here. Have you lost any money – and if so how much? Send the SAR to your bank as advised above
    • In anticipation of lodging my court claim next Weds 1 May (14 days after advising P2G that was my deadline for them to settle my claim) I have completed my first draft POC as below: Claim Claim number: xxxxx Reference: P2G MAY 2024   Claimant xxxxx   Defendant Parcel2Go 1A Parklands Lostock Bolton BL6 4SD  Particulars of Claim The defendant has failed to arrange for the safe delivery of the claimant's parcel containing a 8 secondhand golf clubs (valued at £265) that was sent to a UK address using their delivery service (P2G Reference xxxxx). The defendant contracted Evri to deliver the parcel (Evri Reference xxxxx) and refuses to reimburse the claimant on the grounds that the claimant did not purchase their secondary insurance contract. The defendant seeks to exclude their liability in breach of section 57 Consumer Rights Act. The secondary insurance contract is in breach of section 72. The claimant seeks reimbursement of £265, plus P2G fees of £9.10, plus postage costs for two first class letters to P2G of £2.70, plus court fees, plus interest. The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% a year from xxxxx to xxxxxx on £276.80 and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of £xxxx   Details of claim Amount claimed £276.80 I look forward to your thoughts and comments guys! As ever, many thanks - G59    
    • Hmm, that's strange how they got my email then.  I assume the below is ok to send to DCBL, Nicky?  Hello, I am writing regarding our ongoing dispute and the upcoming court claim reference xxxxxxxx. To ensure fairness and transparency in our communications leading up to the court hearing, I request that you use postal mail exclusively for all further correspondence related to this claim. Please refrain from sending any communication or documents via email. Thank you for your understanding and cooperation. If you have any questions or need clarification, please feel free to contact me via postal mail at the address provided above. Yours sincerely, xxxx
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Phone number for NDR Debt recovery?


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NDR seem to be elusive.

 

Earlier today someone wanted an address to send a CCA request to, and could only find the PO Box address. I did an internet search and found nothing.

 

Two questions -

 

1) Does anybody have a proper address for NDR?

2) If anybody has sent a recorded or special delivery letter to the PO Box, was it signed for and opened?

 

A telephone number might also be hard to find. The post I saw just had the stupid premium rate one.

 

This is the sort of information we need on here, as the NDR Fan Club seems to get a few new recruits every week.

 

We'd be grateful if anybody could supply the information.

 

SH

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NATIONWIDE DEBT RECOVERY LIMITED information filed as at Monday 17th November 2008. Registered number 01778238

 

NATIONWIDE DEBT RECOVERY LIMITED

FIRST FLOOR, SKYWAYS HOUSE

SPEKE ROAD

SPEKE

LIVERPOOL L70 1AB

Company No. 01778238

 

or

 

 

NATIONWIDE DEBT RECOVERY LIMITED

PO BOX 55

LIVERPOOL

L2 2ST

Tel: 0844 811 5507

Office Hours: Mon-Fri: 8am - 9pm

Sat: 8.30am - 4.30pm

 

Hope this helps

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  • 3 years later...

Strange, if you go to their website http://www.nationaldebtrecovery.co.uk/contact.htm you

get this:

 

Contact

This Website is for Sale

 

We no longer operate as Debt Recovery Agents

However this website is for sale, if you are interested in purchasing this prestigious named site please contact us below.

mm_spacer.gif

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Strange, if you go to their website http://www.nationaldebtrecovery.co.uk/contact.htm you

get this:

 

Contact

This Website is for Sale

 

We no longer operate as Debt Recovery Agents

However this website is for sale, if you are interested in purchasing this prestigious named site please contact us below.

mm_spacer.gif

 

This is their site:

 

https://www.ndrmoney.com/index.php

 

Unfortunately they still exist like a plague (Not sure if he means the site you posted or I posted but pretty sure NDR still exist)

 

Can't find a phone number for them though sadly

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