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    • Hi, I am a local authority tenant and was in a 3 bed house. At the end of last year, my last child moved out and so did my spouse as we are now going through a divorce which meant that I was in the house alone and decided that I needed to downsize not only for myself but to offer the property to a family that needed it. I registered on the local authority housing bidding site as i was asked to do and I was accepted and given a priority banding as I was downsizing and they were desperate for my house. I have been extremely lucky and after about 6 weeks was accepted for a new build from a housing association via the housing gateway. I viewed the property 2 weeks ago and had to sign the tenancy last week when they were doing bulk signups for the houses and that is the day I moved. In between viewing and sign up, I contacted my current local authority landlord and asked how I give notice as I had been accepted for a property I had bid on and was moving.  The lady told me how to do it online and then said that I needed to give a full weeks notice which wasnt a problem as I had enough time.  (I was also told a weeks notice was what i would need to give by another staff member about a month ago when I phoned up for another housing related question.  I dont have any of this in writing.) I have now moved, handed back the keys and I am now being told that I need to give 4 weeks notice which I cannot afford. I hav e spoken to the council again explaining that I was told a week and that to be honest, if I knew they were going to charge me 4 weeks I would not have been able to move and would have stayed in the other house.  I thought I was doing the right thing. They said that calls are recorded and they asked me when I called in and was told a week and they would listen to the telephone conversation and if it was correct what I was told, they would see what they could do to reduce the notice period. They have now emailed me back and said that they have listened to the conversation and the lady said 4 weeks notice and I am liable for 4 weeks rent.  Now I may well of misheard her when I thought she said a full weeks notice she may have said 4 weeks notice but I am sure she said a full weeks notice and i was told a week by another member of staff a few weeks ago. I have emailed her back and said that I may of misheard but I would like to listen to the phone recording myself.  As yet they havent responded. I think its unreasonable for them to make me give 4 weeks when I had to sign the new tenancy with little notice or loose the property.  And it was all done through their gateway, and they will have a tenant in there pretty much straight away getting rent from them. I am on a very low income, I am on my own, I have serious medical issues and I am really getting myself stressed out over this. Any advice would be so appreciated.  Can I insist they let me listed to the recording? RH  
    • Susan Crichton is at the Inquiry today. She seems to have trouble remembering a lot of things but seems to find it easier if it's something that shows her in a good light.
    • Send them a letter of claim straightaway. No point hanging around. Given 14 days in the letter of claim and if they haven't paid you by then, issue the claim on day 15. The amount of time is more than adequate for them to get going. Post your draft letter of claim here. A look at. Then log onto the MoneyClaim website and start preparing your claim and post your particulars of claim here for us to have a look at. Don't bluff. No point in it.
    • That's what we thought, but the store manager is inferring that, as the jeweller we used was not a member of the NJA, no one  would give what he said, any credence. The Jeweller we used is in fact, a long established, well respected company, with 2 store and rather than just being a retailer, they craft the most exquisite jewellery inhouse!  I wish my Fiancé would have bought from them rather than H Samuel! Do you think we do need to get another report from and NJA accredited Jeweller ?
    • Really pleased that you won. UKPC know that you have supremacy of contract but still they persist because so many motorists blindly pay them.   Muppets.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Made redundant while off sick


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Hi I have been with my firm for nearly 5 years. We have just gone through the redundancy procedure and i was not on the list. I was told that i would be safe - i work for the owner in administation. I had an operation on my face and was due to be off for 2 weeks recovery but due to complications i was signed for another 2 weeks. Before going off for the operation i was told i would be paid for my time off; i have letters from my surgeon/consultant and certificates from my doctor. I was phoned today to say i have now been put in a poole of redundancies and they don't know if they will be paying me for my sickness..... can they do this?

Edited by M64
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Hi I have been with my firm for nearly 5 years. We have just gone through the redundancy procedure and i was not on the list. I was told that i would be safe - i work for the owner. I am in administration. I had an operation and was due to be off for 2 weeks recovering but due to complications i was signed for another 2 weeks. Before going off for the operation i was told i would be paid for my sickness; i have letters from my surgeon/consultant and certificates from my doctor. I was phoned today to say i have now been put in a poole of redundancies and they don't know if they will be paying me for my sickness..... can they do this? Can they say they will pay me then say they will not, i have it in writing by email that they will?

Edited by M64
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Hi M64,

 

Welcome to the Consumer Action Group :)

 

I've moved your thread to the 'Employment' forum, you'll get more help here.

 

Lex

Please help us to help you. Download the CAG tool bar for free

HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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If you have an agreement for sick pay to be paid then you may force the issue as a potential breach of contract. A written grievance would be the appropriate starting point if they go back on their word, with a Letter Before Action if the situation progresses.

 

With regard to the redundancy situation, whilst sickness is no barrier to being made redundant, you are entitled to the same consideration and consultation as others would be. You therefore need to receive written information as to what is happening and why, what the implications might be, and you must have the opportunity to ask questions and explore any alternatives to redundancy. If you are not physically capable, then you should be given the opportunity to use a representative to attend meetings on your behalf, or there may already be an arrangement where a colleague has been elected to attend and report to those at risk. If that is the case, then you need to make sure that you have access to that person by phone or e mail so that your views are included and that you are included in any discussion about what was discussed at any consultation meeting. Failure to consult might constitute Unfair Dismissal if you are made redundant.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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Whoops - there appear to be two identical threads. Have added my two penn'orth to your other post.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

DONATE HERE

 

If I have been helpful in any way - please feel free to click on the STAR to the left!

 

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  • 1 month later...

thank you for the advice. I was offered alternative empoyment. I took a part time job, the only job on offer on reception. I have gone back to work in my new role. I no longer work for the same person. However i returned to work with numerous tasks from my old manager. I emailed him and his wife (who doesn't work for the company) to say i no longer deal with his work and pointed them in the direction of the person who is doing his work now. I have continued to get work requests and have reffered this to the HR manager who confirmed he had spoken to my old boss but stated that he needed me to email my old boss, by way of reminder, that i no longer work for him!!!!!!! I am gob smacked, angry and very upset. I have all the emails relating to this and want to know waht i should do now. I am grateful for the new job offer but cannot do both jobs especially as my boss made numerous statements in meetings to say he no longer has need for me. Any advice would be very welcome as i feel humiliated and very upset that i am being treated like this.

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