Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    stringman Novitiate

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    Default Mis-representation of nearly new car

    Hi all,
    I have just bought an 07 Passat estate from a main VW dealer.

    It was fairly cheap so I was a little cautious.

    I asked the dealer why it was cheap and he told me it had been on their books for some time and if it was not sold soon then VW would fine them.

    I specifically asked if it was an ex hire car and was told NO it was an ex VW fleet car owned by VW.

    I bought the car.
    I have just received the V5 and discovered that the previous owner was Avis.
    I would not have bought the car (or certainly not at that price) had I known.
    I am really angry at being lied to!

    I have spoken to the sale manager (not the chap I bought the car from) and he said he will investigate and get back to me. (talked about offering me a replacement car)

    where do I legally stand. I feel that I have been mis sold the car.

    ehat rights do I have with regards to replacement/ refund

    many thanks

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  2. #2
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    Default Re: Mis-representation of nearly new car

    What was the mileage? would that of not raised your suspicions?
    High mileage low price! thats how it works.
    However if you feel the car was misrepresented following your questions and the answers given then you would be able to reject it under SOGAicon, and you should get a full refund of all monies paid.


  3. #3
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    stringman Novitiate

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    Default Re: Mis-representation of nearly new car

    Mileage was 9,500 not high at all


  4. #4
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    LancerQRL Novitiate

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    Default Re: Mis-representation of nearly new car

    any fleet car will be serviced exactly as the service schedule and they can have money thrown at them for repairs. i will give techs parts straight away for lease vehicles as we just know it will be authorised, but the private driver will probably um and arr about work that needs doing and shop around. so is it really such a problem with a fairly new low mileagevehicle, which as you say was a bargain?


  5. #5
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    Default Re: Mis-representation of nearly new car

    indeed what you say
    any fleet car will have money thrown at it. When I cad company cars anything but anything went wrong it went straight to the dealer- not my money but "my" car.

    Hire cars are driven by people who do not care what happens to the car.
    there is a saying
    "whats the fastest car in the world ? A hire car"
    your argument about a private owner does not ring true with a 1 year old car. it will be a) under warranty, b) be his/her pride and joy.
    I have no problem with fleet cars (this is what i was told it was) this is why I bought it.
    I have a problem with hire cars
    I have a bigger problem with being lied to and being sold a car in direct breach of the sales of goods act.
    I do not feel that what you have said is particularly constructive, it is obviously a problem or I would not have posted asking for advice


  6. #6
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    Default Re: Mis-representation of nearly new car

    9500 miles doesn't sound much like a hard life. What's the difference between an ex hire car and an ex fleet car? - they are both driven by people who don't own it and therefore theoretically might not give a to$$ about it.

    What is your desired outcome over this? The sales manager already sounds like he's prepared to help.


    Quote Originally Posted by stringman View Post
    I do not feel that what you have said is particularly constructive, it is obviously a problem or I would not have posted asking for advice
    Well don't ask for advice or opinion if you are not prepared to hear stuff that you might not want to hear. Jeez .......


  7. #7
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    Default Re: Mis-representation of nearly new car

    If there is nothing wrong with the car then Its up to you what you do; it sounds as though the dealer will co-operate anyway. You would be pretty well covered for any major defects under SOGAicon anyway.


  8. #8
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    Default Re: Mis-representation of nearly new car

    Well don't ask for advice or opinion if you are not prepared to hear stuff that you might not want to hear. Jeez ....... [/quote]

    Without getting into an argument....
    Actually i didnt ask for opinions. I asked for advice on where i stood legally. I know everyone has ( and is entitled to )their own opinion. It is all subjective which is why i didnt ask for opinions. some people will not care that they were misled some will be even more angry than me- we are all different.

    I specifically asked for where i stood legally thats all

    in fairness i have had some good advice as well



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE