Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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    Default HFC constantly calling????

    Hi,

    I am hoping someone can help me. I am getting to the end of my tether now!!!

    Nearly 2 weeks ago my boyfriend, who does not live with or have any association with me finacially. Used my house phone to call HFC to try and get some up to date info on his account (we are tryingt o sort out his debts)

    He asked them to send through a statement of accounts and then he will be in contact to arrange payment of the loan ect ect.

    Anyway since the day after i have had the same man ring me at least 3 times a day asking for my boyfriend. At first i explained that he is nothing to do with this house and there is no need to ring this number for him as he does not live here. The gentleman tried to tell me that my boyfriend had provided them with my number - which is rubbish as i was there and that did not happen.

    It turns out that they took my number off an automatic machine type thing and they wont remove it. I have told them several times that i have no assocation with my boyfriend and to stop ringing, that i am classes these calls as harrassing. But this same man word for word told me that he will have every person in his department ring me until they speak to my boyfriend. I have tried speaking to the manager but they are trying to tell me that until they have spoken to my boyfriend they will keep calling me.

    My boyfriend does not want to speak to them on the phone and has put something in writing regarding payment plans and such.

    How do i get them to stop calling????

    Thanks leah

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  2. #2
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    Default Re: HFC constantly calling????

    Hi Leah,

    Send them one of these letters.

    Harassment by telephone - Consumer Wiki

    I would also put another page in, saying that your boyfriend does not live with you.

    Keep a log of all the calls.

    Send the letter by registered or recorded delivery and keep your receipt so that you can see when it has been delivered. http://track.postoffice.co.uk/portal...catId=20700386

    Next time they ring, tell them in no uncertain terms that you are recording the calls (they don't know any different) and that your boyfriend does not live with you. Also tell them that the calls have all been logged and if they don't stop then you will be seeking the advice of a solicitor with regards to suing them.

    If, after they have received the letter, they continue to call, make a formal complaint to your local police station and insist on a crime number.

    You can then comtact OFCOM How to complain | Ofcom

    The OFT The Office of Fair Trading: making markets work well for consumers


    And anybody else we can think of

    ALWAYS REMEMBER, IF YOU GOT YOURSELF INTO YOUR SITUATION, YOU ARE MORE THAN CAPABLE OF GETTING YOURSELF OUT OF IT
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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE