hi, 3 weeks ago i emailed A&L forms claiming hardship, mainly because my home will be repossessed in near future due to falling behind with secured loan, this happened when A&L suspended my account earlier this year, i had court date last year to reclaim £3000 in charges but due to test case it was put on hold. I emailed A&L via online banking with all relevant forms ie. income and expenditure and they replied saying they had recieved them and would be passed onto specialist team, they have now sent me the same forms through the post to be completed and asked for 3 months proof of earnings. because possession date is nearing i do not have time to wait for them processing application again, and even if they offered half it would pay off arrears i owe. is there any way i can get A&L to process the forms i have already emailed to them and give me a more speedy response. Thanks

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