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Re: Had CITIBANK send me someone elses CC statements
There was another case like this recently but I can't remember enough details to search for it. Anyone else remember it?
There were some very good options on that thread. I have a funny feeling it was Citi last time too.
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Contents of my posts are purely my own personal opinions, some formed by personal experience and some from research. If in doubt seek qualified legal advice.
BEFORE starting your claim read through the FAQ's and if there's something you aren't sure of then ask.
If you win, donate to this site
Contents of my posts are purely my own personal opinions, some formed by personal experience and some from research. If in doubt seek qualified legal advice.
Re: Had CITIBANK send me someone elses CC statements
I`m going to mail the guy direct... and if that fails use Bank Fodders method.
Without going into detail the guys finances were really screwed judging by the top sheet. So i`m sure he`ll be glad that someone has been sent copies of his statements and it doesn`t exactly cast Citibank in a good light.
Isn`t this against the Data Protection Act in some way as well?
Citibank are going to get a nicely worded letter as well. I haven`t filled in their release form yet so thought this mornings envelope was unusual.
Re: Had CITIBANK send me someone elses CC statements
Originally Posted by blueskies
There was another case like this recently but I can't remember enough details to search for it. Anyone else remember it?
There were some very good options on that thread. I have a funny feeling it was Citi last time too.
Yes the instance you refere to was the toilet bandit. Barclays sent him details of another customers account.
That reminds me..........must go and see how his case is doing !
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Re: Had CITIBANK send me someone elses CC statements
Just had a letter back from Citi (Office Of The Chairman) apologising, and requesting for the details to be returned so they can be forwarded to the person concerned.
Tempted to take a copy of one of the sheets as proof they screwed up.
Re: Had CITIBANK send me someone elses CC statements
ohhh Dynamite.......must be tempting to copy them but there is a data protection issue there which would implicate you too !!
BTW my post further up was a little incorrect........The Toilet bandits dpa sent to him in error was in fact from Nat west..........sorry Barclays did not mean to tarnish your whiter than white image....not
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Re: Had CITIBANK send me someone elses CC statements
Originally Posted by stevenelmes
Just had a letter back from Citi (Office Of The Chairman) apologising, and requesting for the details to be returned so they can be forwarded to the person concerned.
Tempted to take a copy of one of the sheets as proof they screwed up.
Actually thinking about it........whats to stop you sending to their rightful owner and letting them hit them with a claim.........they are after all the real owner of the data.
And as a thank you gesture maybe they would choose to compensate you
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Re: Had CITIBANK send me someone elses CC statements
They have provided me with a prepaid envelope to return the statements.
Though as the letter came from the Office Of The Chief Executive I would imagine its been taken fairly seriously.
Instead of copying the statements I have a record of the customers details and card number from when I first contacted Citi stating their error. (I always keep a duplicate of any letters I send)
Re: Had CITIBANK send me someone elses CC statements
This is just about one of the most serious mistakes anyone could make.
I am not suprised that the CEO is involved as this is a top level cock-up.
What a shame you cant exploit this to make them pay.
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Had CITIBANK send me someone elses CC statements
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Originally Posted by blueskies
