Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    mightyman123 Novitiate

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    Default Derby Combined Court staying bank charge refund claims

    I went to the Derby Combined Court to file against The Bank of Scotlandicon and was told that the Court was staying claims.
    I wrote a covering letter to the District Judge and submitted my claim with full supporting correspondence which I had sent to The Bank of Scotland which explained why my case should be dealt with now under hardship.
    I met several of the hardship definitions and recomendations detailed by the FSO.
    I had incurred over £500 of bank charges in the previous 12 months and been regularly overdarawn, facing repossession and having had a drop in income.
    Despite of this the District Judge has chose to stay my claim.
    I have also complained to the FSA that The Bank of Scotland are disregarding the hardship reccomendations and I will post the outcome of the separate complaint.
    If the banks shut your bank account down when you complain or file in Court it is worth making a further complaint to the FSA as I recieved £250 from the Nationwideicon as compensation for doing this after the FSA upheld my complaint.

    It is worth complaining of this as the banks have no right to punish you for reclaiming money that they have taken from an individuals bank account without permission.

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  2. #2
    Site Team The Consumer Action Group MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030's Avatar

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    Default Re: Derby Combined Court staying bank charge refund claims

    Welcome to the site.
    Yes your points are valid and true.Unfortunately some courts are denying the claimant stay relief for hardship because they simple remain oblivious to the OFT waiver.
    However where the defence ARE aware of your arguements and oppose the lifting or imposition of the stay-you should take this up with the reg bodies since they have a responsibility to comply with the OFT waiver agreements conditions.
    The OFT waiver has no statute so its up to Judges.
    Many Judges are saying that by definition harship could equally apply to anyone-since everyone has debts.
    The problem it seems is the sketchy definition of what constitutes hardship.

    Since you seem well aware of the process,thats some consolation in addressing it.

    Insofar as compensation as a result of the Banks taking adverse action as a result of a complainants-yes its certainly a route available.
    The revisions in the banking codes this year also set out guidelines about this,and although only voluntary this was prompted by the FSA and OFT who told them to do it themselves or be forced into it.

    the good newsicon is that there will be consultation in Westminister soon in which there are plans to have the banking codes regulated.
    Will not be a day too soon.
    Read about this here;

    Watchdog muscles in on high street accounts | Money | The Guardian

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  3. #3
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    Default Re: Derby Combined Court staying bank charge refund claims

    Hi i just wrote to Barclaysicon and actually got a letter from the CCCS to say i was under hardship, but they replied back saying they can give me counselling but no refund, any one help?


  4. #4
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    Default Re: Derby Combined Court staying bank charge refund claims

    Suggest you take it up with the OFT Kashfat.
    You obviously have it in writing.Assisting/help with managing finances is one such thing they are required to do where its apparent its needed.
    Upholding the conditions set out in the waivericon agreement is a main one.Barclaysicon were signed up to the original waiver,and of course the extension.
    File a complaint with the OFT.

    If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.
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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE