Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



+ Reply to Thread
Page 1 of 2
1 2 LastLast
Results 1 to 20 of 24
  1. #1
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    pinknico Novitiate pinknico Novitiate pinknico's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Aug 2008
    I am in
    Holbury, Southampton
    Posts
    378

    Default Having trouble using the calculator!

    I took out a loan in 2003, this was mis sold and I would like some help with how much I should be expecting for a refund.
    The details are:

    LOAN AMOUNT £17000

    PPIicon AMOUNT £4420

    Total CREDIT £21420

    APR 9.8 % 0.7820% PER MONTH



    MONTHLY PAYMENT £222.18
    180 MONTHS

    FIRST PAYMENT 01/06/2003

    SETTLED 16/03/2006



    SETTLEMENT FIGURE £35133.00
    MINUS interesticon REFUND £13659.84 = £21493.16
    PPI only covered 5 years

    Any help gratefully received

    Similar Threads:

  2. #2
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Nov 2006
    I am in
    Cumbria
    Posts
    4,620

    Default Re: Having trouble using the calculator!

    Hello PN,

    this is some information for you from my investigations

    Some extracts for the Unfair Terms in Consumer Contract Regulations 1999.

    Check this out another approach to claim back Mis-sold PPIicon.


    Unfair Terms
    5. - (1) A contractual term which has not been individually negotiated shall be regarded as unfair if, contrary to the requirement of good faith, it causes a significant imbalance in the parties' rights and obligations arising under the contract, to the detriment of the consumer.

    (2) A term shall always be regarded as not having been individually negotiated where it has been drafted in advance and the consumer has therefore not been able to influence the substance of the term.

    (3) Notwithstanding that a specific term or certain aspects of it in a contract has been individually negotiated, these Regulations shall apply to the rest of a contract if an overall assessment of it indicates that it is a pre-formulated standard contract.

    (4) It shall be for any seller or supplier who claims that a term was individually negotiated to show that it was.

    (5) Schedule 2 to these Regulations contains an indicative and non-exhaustive list of the terms which may be regarded as unfair.

    Assessment of unfair terms
    <A name=6>6. - (1) without prejudiceicon to regulation 12, the unfairness of a contractual term shall be assessed, taking into account the nature of the goods or services for which the contract was concluded and by referring, at the time of conclusion of the contract, to all the circumstances attending the conclusion of the contract and to all the other terms of the contract or of another contract on which it is dependent.


    (2) In so far as it is in plain intelligible language, the assessment of fairness of a term shall not relate-
    (a) to the definition of the main subject matter of the contract, or

    (b) to the adequacy of the price or remuneration, as against the goods or services supplied in exchange.
    Written contracts
    (1) A seller or supplier shall ensure that any written term of a contract is expressed in plain, intelligible language.

    (2) If there is doubt about the meaning of a written term, the interpretation which is most favourable to the consumer shall prevail but this rule shall not apply in proceedings brought under regulation 12.

    Effect of unfair term
    (1) An unfair term in a contract concluded with a consumer by a seller or supplier shall not be binding on the consumer.

    (2) The contract shall continue to bind the parties if it is capable of continuing in existence without the unfair term.

    All taken from this site:::

    Statutory Instrument 1999 No. 2083

    I hope this is of use
    I believe this is the way now to claim unfair bank charges using the UTCCR 1999.

    Hope this helps.

    Probably got no help with the calculator but lots of help elsewhere.

    I do try

    aa

    aa




  3. #3
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Nov 2006
    I am in
    Cumbria
    Posts
    4,620

    Default Re: Having trouble using the calculator!

    Hello PN try this to work out your interesticon. Any problems just post.


    New Square Chambers - Interest Calculator


  4. #4
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    pinknico Novitiate pinknico Novitiate pinknico's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Aug 2008
    I am in
    Holbury, Southampton
    Posts
    378

    Default Re: Having trouble using the calculator!

    aa you are a star on both posts thank you. The calculator was just what I needed and I will try and take what I can on the unfair contract issue.
    Thanks for going to so much trouble on my behalf


  5. #5
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Sep 2006
    I am in
    in a little house in Manchester that natwest own
    Posts
    3,438

    Default Re: Having trouble using the calculator!

    Hello Pinky and AA,

    Just nabbed the interesticon calculator and added to my favourites:grin:

    If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

  6. #6
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    pinknico Novitiate pinknico Novitiate pinknico's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Aug 2008
    I am in
    Holbury, Southampton
    Posts
    378

    Default Re: Having trouble using the calculator!

    Claim has been rejected as they were not covered by the FSA in 2003 so could just give a quote with PPIicon without explaining the policy and just send out the forms to be signed.
    So no need for the calculator.


  7. #7
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury Highly informative hellhasnofury's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Sep 2006
    I am in
    in a little house in Manchester that natwest own
    Posts
    3,438

    Default Re: Having trouble using the calculator!

    Quote Originally Posted by pinknico View Post
    Claim has been rejected as they were not covered by the FSA in 2003 so could just give a quote with PPIicon without explaining the policy and just send out the forms to be signed.
    So no need for the calculator.
    Hello Pinky

    What do you mean by this So no need for the calculator:-?

    I do hope this does not mean that you are not going to pursue them for your refund. They will think its great to get rid of you with this statement

    When they state they could quote with ppi without explaining the policy, what they actually mean is that we basically applied ppi and took your cash easy cash, but even back in 2003 although not regulated by the FSA they were regulated by somebody, so you must continue with this and not take no for an answer Let them be aware you will take this as far ad the court if necessay and let a judge decide

    There is vital information regarding regulation before 2005 in the stickies, have a look there. There is the link by AA would is incredible with valuable information that is required for successful claims

    If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

  8. #8
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Nov 2006
    I am in
    Cumbria
    Posts
    4,620

    Default Re: Having trouble using the calculator!

    Hello Pinknico,

    What do you mean by this So no need for the calculator

    I do hope this does not mean that you are not going to pursue them for your refund. They will think its great to get rid of you with this statement

    When they state they could quote with PPIicon without explaining the policy, what they actually mean is that we basically applied ppi and took your cash easy cash, but even back in 2003 although not regulated by the FSA they were regulated by somebody, so you must continue with this and not take no for an answer Let them be aware you will take this as far ad the court if necessay and let a judge decide:grin:

    There is vital information regarding regulation before 2005 in the stickies, have a look there. There is the link by AA would is incredible with valuable information that is required for successful claims:grin:
    As hhnf has posted above I enclose extracts from the Links in the stickies.

    For claims before 2005 and the FSA ruling from which campaign
    How to tell if you’ve been mis-sold PPI
    Quick check: were you mis-sold? - How to tell if you’ve been mis-sold PPI

    Another useful site to help you reclaim missold PPI UPDATED 16 JUN 08
    Reclaim your PPI premiums - payment protection insurance | This is Money

    This is a little snippet from the above link....

    Can I reclaim on any PPI policy?
    Your claim for compensation is dependent on when you took the insurance. PPI sales only came under the jurisdiction of the FSA on 14 January 2005. Any sales made before then are not covered by the latest rules.
    However, it may still be worth complaining to your lender if you feel you have been mis-sold. If you bought before January 2005 it is likely that they will have been covered by a previous regime of rules. This means that the Financial Ombudsmanicon Service will be able to consider these complaints. If you took PPI after January 2005, your claim is subject to the latest rules.

    You still have a valid claim to pursue IMHO.

    Keep at them

    aa


  9. #9
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    pinknico Novitiate pinknico Novitiate pinknico's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Aug 2008
    I am in
    Holbury, Southampton
    Posts
    378

    Default Re: Having trouble using the calculator!

    At the moment it is on the way to the fosicon as they may come under voluntary jurisdiction.
    Then if not I have to try the FISA .
    Then the FSA says my last stop is the legal route.
    No I will not give up ,but the letter was a kick in the teeth as the mis selling was blatant and they implied I was jumping on the mis selling band wagon.
    £6000 + is worth fighting for.


  10. #10
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Nov 2006
    I am in
    Cumbria
    Posts
    4,620

    Default Re: Having trouble using the calculator!

    At the moment it is on the way to the fosicon as they may come under voluntary jurisdiction.
    Then if not I have to try the FISA .
    Then the FSA says my last stop is the legal route.
    No I will not give up ,but the letter was a kick in the teeth as the mis selling was blatant and they implied I was jumping on the mis selling band wagon. What absolute tosh. It is the financial institutions that have been jumping on the PPIicon selling bandwagon.
    £6000 + is worth fighting for.
    Well done I am sure you will prevail.

    aa


  11. #11
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    pinknico Novitiate pinknico Novitiate pinknico's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Aug 2008
    I am in
    Holbury, Southampton
    Posts
    378

    Default Re: Having trouble using the calculator!

    Thanks for the support guys. I will do a bit of reading to prepare for the fight.


  12. #12
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    pinknico Novitiate pinknico Novitiate pinknico's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Aug 2008
    I am in
    Holbury, Southampton
    Posts
    378

    Default Re: Having trouble using the calculator!

    Is it necessary for a company that sells you a loan and PPIicon to have a consumer credit licence?


  13. #13
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Nov 2006
    I am in
    Cumbria
    Posts
    4,620

    Default Re: Having trouble using the calculator!

    Hello pinknico,

    Is it necessary for a company that sells you a loan and PPIicon to have a consumer credit licence?
    Please check out this link for further info...

    The Office of Fair Trading: Businesses requiring a licence

    The short answer is YES.

    aa


  14. #14
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    pinknico Novitiate pinknico Novitiate pinknico's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Aug 2008
    I am in
    Holbury, Southampton
    Posts
    378

    Default Re: Having trouble using the calculator!

    If a company is a subsidiary I expect it is covered by the company its a supsidiary of. Independent Finance didnt have a license in 2003 but Central Trust did.

    Spoke to the FISA about mis selling and he said as the company was not registerd by anyone in 2003 their only obligation by the OFT was to say it was optional and back it up with documents and as there is no phone recording its a very grey area.
    In a nutshell they didnt have the rules they have today so I wasnt mis sold dont waste your money going to court.


  15. #15
    N.P N.P is offline
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    N.P Highly informative N.P Highly informative N.P Highly informative N.P Highly informative N.P Highly informative N.P Highly informative

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2007
    Posts
    1,933

    Default Re: Having trouble using the calculator!

    Hi there all,

    I`ve just came across this thread, as I`m in the same boat with Cetelem. A couple of guys, alanalan and Paintball are helping me out with this.

    I had two accounts with them and one account they added £154.80 and on the other account they added £132.84 and called these Payment Protection Insurance.

    The account with the monthly £4.30 added has just a blank line, with 4.30 at the end of it, no explanation or reference to anything.

    I also received a `We weren`t registered with anyone in 2003 and 2004, so tough!` letter, but in my opinion, they have simply added £154.80 and £132.84 to these accounts and called it whatever they like, and they expect us to pay it.

    Clearly this is nothing more than stealing from us. Call it what you will, but they are conning us, which is theft!

    To be continued!



    N.P

    If I have helped or made you laugh in any way in your hour of need, then please click my scales <<<<<<<<<<

  16. #16
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Nov 2006
    I am in
    Cumbria
    Posts
    4,620

    Default Re: Having trouble using the calculator!

    Hello NP,

    It would be best to post this in your own thread to prevent any confusion.

    Hi there all,

    I`ve just came across this thread, as I`m in the same boat with Cetelem. A couple of guys, alanalan and Paintball are helping me out with this.

    I had two accounts with them and one account they added £154.80 and on the other account they added £132.84 and called these Payment Protection Insurance.

    The account with the monthly £4.30 added has just a blank line, with 4.30 at the end of it, no explanation or reference to anything.

    I also received a `We weren`t registered with anyone in 2003 and 2004, so tough!` letter, but in my opinion, they have simply added £154.80 and £132.84 to these accounts and called it whatever they like, and they expect us to pay it.

    Clearly this is nothing more than stealing from us. Call it what you will, but they are conning us, which is theft!

    To be continued!
    It just helps the helpers to keep a track on a particular case or thread without hijacking another thread.

    Post up and no doubt you will get a response quick time.

    aa

    I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.
    ------------------------------------------------
    Bank charge successes:
    Halifax - Full settlement incl interest.
    HSBC - Settlement, goodwill no admission of liability about 75% of claim.
    RBS - Settlement, goodwill no admission of liability about 70% of claim.
    2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did
    PPI Successes
    PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.
    2 claims settled in full with LV without FOS involvement.
    2 claims settled in full with HSBC without FOS involvement

    PPI Claims ongoing with:
    Cap one Now with the FOS
    Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.
    LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

    1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..
    Post 290 from
    ***RBS PPI Claim Long fight but, WON***

    Please do not PM me for advice as it may be sometime before I can respond.

    Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

  17. #17
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    pinknico Novitiate pinknico Novitiate pinknico's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Aug 2008
    I am in
    Holbury, Southampton
    Posts
    378

    Default Re: Having trouble using the calculator!

    Well I have had a letter back from the fosicon who have said that they are asking the business for further information about the case, do you think this means this is within their (FOS) jurisdiction? I take it they wouldnt contact the company if it wasnt but dont want to get my hopes up


  18. #18
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    callumsgran Highly informative callumsgran Highly informative callumsgran Highly informative callumsgran Highly informative callumsgran Highly informative callumsgran Highly informative callumsgran Highly informative callumsgran Highly informative callumsgran's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Apr 2006
    I am in
    charge
    Posts
    3,476

    Default Re: Having trouble using the calculator!

    Quote Originally Posted by pinknico View Post
    Well I have had a letter back from the fosicon who have said that they are asking the business for further information about the case, do you think this means this is within their (FOS) jurisdiction? I take it they wouldnt contact the company if it wasnt but dont want to get my hopes up
    I would've thought so nico, these investigations cost money and they wouldnt waste in on something like this if they werent covered

    I QUESTION THEREFORE I AM!!

    Unfortunately i'm not an expert in any given field legally and my advice and that of the Consumer Action Group and the Bank Action Group is given without prejudice and without liability so please if in any doubt whatsoever seek help from an insured qualified professional. Contents of my posts are purely my own personal opinions and not condoned or endorsed in any way, shape or form by CAG. Thank you!


    I have been smoke-free for 4yrs

  19. #19
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    pinknico Novitiate pinknico Novitiate pinknico's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Aug 2008
    I am in
    Holbury, Southampton
    Posts
    378

    Default Re: Having trouble using the calculator!

    Thank you, wasnt sure as the companies final response didnt think the fosicon would be able to look at it but I contacted them anyway.So fingers crossed.


  20. #20
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana Authoritative alanalana's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Nov 2006
    I am in
    Cumbria
    Posts
    4,620

    Default Re: Having trouble using the calculator!

    Hello pn,

    Thank you, wasnt sure as the companies final response didnt think the fosicon would be able to look at it but I contacted them anyway.So fingers crossed.
    Let us hope the FOS can take this up. The FOS by the way will charge a company £450 for every complaint made against them after a company have reached a total of 4 complaints lodged against them.

    Good luck

    aa

    I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.
    ------------------------------------------------
    Bank charge successes:
    Halifax - Full settlement incl interest.
    HSBC - Settlement, goodwill no admission of liability about 75% of claim.
    RBS - Settlement, goodwill no admission of liability about 70% of claim.
    2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did
    PPI Successes
    PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.
    2 claims settled in full with LV without FOS involvement.
    2 claims settled in full with HSBC without FOS involvement

    PPI Claims ongoing with:
    Cap one Now with the FOS
    Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.
    LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

    1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..
    Post 290 from
    ***RBS PPI Claim Long fight but, WON***

    Please do not PM me for advice as it may be sometime before I can respond.

    Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.


Browsealoud
Video Tour



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE