Jump to content


  • Tweets

  • Posts

    • Hi. Could you post up what they've sent please so we can see what the charge is? Cover up your name and address and their reference number. HB
    • I've looked through all our old NPE threads, and as far as we know they have never had the bottle to do court. There are no guarantees of course, but when it comes to put or shut up they definitely tend towards shut up. How about something like -   Dear Jonathan and Julie, Re: PCN no.XXXXX cheers for your Letter Before Claim.  I rolled around on the floor in laughter at the idea that you actually expected me to take this tripe seriously and cough up. I'll write to you not some uninterested third party, thanks all the same, because you have are the ones trying to threaten me about this non-existent "debt". Go and look up Jopson v Homeguard Services Ltd, saddos.  Oh, while you're at it, go and look up your Subject Access Request obligations - we all know how you ballsed that up way back in January to March. Dear, dear, dear - you couldn't resist adding your £70 Unicorn Food Tax, you greedy gets.  Judges don't like these made-up charges, do they? You can either drop this foolishness now or get a hell of a hammering in court.  Both are fine with me.  Summer is coming up and I would love a holiday at your expense after claiming an unreasonable costs order under CPR 27.14(2)(g). I look forward to your deafening silence.   That should show them you're not afraid of them and draw their attention to their having legal problems of their own with the SAR.  If they have any sense they'll crawl back under their stone and leave you in peace.  Over the next couple of days invest in a 2nd class stamp (all they are worth) and get a free Certificate of Posting from the post office.
    • Yes that looks fine. It is to the point. I think somewhere in the that the you might want to point out that your parcel had been delivered but clearly had been opened and resealed and the contents had been stolen
    • Hi All, I just got in from work and received a letter dated 24 April 2024. "We've sent you a Single Justice Procedure notice because you have been charged with an offence, on the Transport for London Network." "You need to tell us whether you are guilty or not guilty. This is called making your plea."
    • Okay please go through the disclosure very carefully. I suggest that you use the technique broadly in line with the advice we give on preparing your court bundle. You want to know what is there – but also very importantly you want to know what is not there. For instance, the email that they said they sent you before responding to the SAR – did you see that? Is there any trace of of the phone call that you made to the woman who didn't know anything about SAR's? On what basis was the £50 sent to you? Was it unilateral or did they offer it and you accepted it on some condition? When did they send you this £50 cheque? Have you banked it? Also, I think that we need to start understanding what you have lost here. Have you lost any money – and if so how much? Send the SAR to your bank as advised above
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Bookie v Grattan - again...


Bookworm
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5649 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Not having a good couple of weeks here... Washing-machine died the other day and now this... :-|

 

3 years ago, I bought Mr Bookie the TV of his dreams (at the time! Technology has moved on since): a 42" LCD Sony Home Cinema system, the KF-42SX300U, retailing at that point round the £1500 mark. Ouch. Still, it was on the BNPL over 50 weeks, and he was warned it would have to do for his next birthdays, Christmases, anniversaries and whatnot for the next few years... :razz:

 

Fast forward to a couple of weeks ago when dead pixels started appearing right in the middle of the screen. First one, then a couple of days later, another one, then another one... We're currently up to 5. Also at the same time, the bottom corner started having a blue hazy tinge that would come and go randomly... Except it's now more and more often, and it has spread to most of the side and since Sunday, it's now gone on to the middle of the screen in a sort of arc pattern.

 

On to my trusted Internet, where it would appear that this problem is known as the "blue blob", is down to an optical block of some sort failure, and it has been such an issue that Sony are repairing FOC until December 08.... in the US and Canada. Sony Europe? Nah, no chance. :rolleyes:

 

I contact Grattan and tell them nicely of the issue and what do they plan to do about it? Reply: Contact Sony, here's the number, they'll be able to help. Hmmm... Ok, so maybe they have a direct line for their own customers? Some companies do, right? At any rate, it's worth a call just in case.

 

Of course, I was giving Grattan too much credit. :-( This was the number for Sony Europe, who of course wanted to charge me for this and frankly had no interest in the fact that their counterpart across the pond were doing rather better. (then again, there is a class action going on against Sony US about that at the moment)

 

So back to Grattan, where I have told them in no uncertain term that a) it is their problem and what do they intend to do about it? and b) that I am rather displeased at their clumsy attempt to palm me off to Sony. :mad:

 

Update as and when it comes.

Link to post
Share on other sites

Already starting to feel sorry for Grattan....:p

 

Definately!

 

The blue blob problem sounds terminal - I've got one on my very old Toshiba (it's not flat, it's not silver!) which is fine when you are watching a film about the ocean I guess.

 

As for the US sorting this out for free and the UK saying 'go whistle', well that's no surprise. My son's laptop's wireless bit stopped working about a month out of warranty. It's 'known issue' with Hewlett Packard in the States and very easy & free to get repaired, but over here? Fat chance! In the end I just bought a plug in wireless adaptor.

 

Go for it Bookie! :-D

Link to post
Share on other sites

Phone call a moment ago: they're prepared to take back the TV and refund me minus a 40% usage allowance, which would give me about £840 to buy a new one. The way the prices have dropped in the last few years, it would allow me to buy an equivalent or slightly better no problem, as long as it is a cash refund, not a credit to my catalogue account, obviously (forgot to check, but I'll kick off on that if need be, after all, I have paid in full, so to coin a phrase: it's my money! :razz:).

 

Very tempted to accept straight away, I have to say, I've got so much on my plate just now, and I do feel it is quite a fair offer.

 

Comments? :-)

Link to post
Share on other sites

I'd take it - with reservation.

 

Compared to a replacement or repair, it is probably the most proportionate. You would also be the worse off imho if you sought compensation.

 

Looks like they have complied with the letter of the law at least.

 

However 40% - is that a bit too harsh? A three year old TV having a lifespan of 7 years? Hmmm. Dunno. May have a fight arguing otherwise...

 

Grab it and run, I say.

Link to post
Share on other sites

As long as refund is by cheque and not by credit to your account that seems reasonable to me.

All my posts are made without prejudice and may not be reused or reproduced without my express permission (or the permission of the forums owners)!

 

17/10/2006 Recieve claim against me from lloyds TSB for £312.82

18/10/06 S.A.R - (Subject Access Request) sent

03/02/07 Claim allocated to small claims. Hearing set for 15/05/07. Lloyds ordered to file statement setting out how they calculate their charges

15/05/07 Lloyds do not attend. Judgement ordered for £192 approx, £3 travel costs and removal of default notice

29/05/07 4pm Lloyds deadline for payment of CCJ expires. Warrant of execution ready to go

19/06/07 Letter from court stating Lloyds have made a cheque payment to court

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...