Thread: Claiming on Critical Illness Policy

I have an AXA endowment policy with my mortgage that contains Critical Illness cover.

I’ve looked on the AXA website to try & find out what illnesses are covered but to no avail.

Does anyone have any info regarding this or could you point me in the right direction?

Is there a time limit on putting in a claim (I’ve heard 3 years from diagnosis) is this true or does it vary between companies.

The reason for my asking is I had a heart attack in December 2005, but only found out I could possibly claim after a conversation with an old friend a couple weeks ago.

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Evening all,

I have a quick question about the claim form I have.

One of the questions is as follows:

"Have you consulted any other doctor or attended hospital either as an in-patient or as an out patient?
If so please give details including name & address & any hospital number if known."

Now does the above mean ALL hospital visits or just any relating to my specific claim?

Being an ex-Rugby player hospital visits were a common occurance & they've only given me 3 lines to answer in!!

Sorry I've not been around for a while, but due to work commitments I've not been able to get online!

The story so far is, I sent my claim forms in with info only relating to claim. I got a letter back about a week later informing me my claim is being processed & they would be writing to my doctor.

Today we get a letter saying they have accepted my claim, but I need to contact my mortgage provider as they need to send some paper work to the insurer so they can finalise the claim & pay the money!!!!

I expected it to take a lot longer & not be as straight forward!!!