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    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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    • deed?  you mean consent order you and her signed? concluding the case as long as you nor she break it's conditions signed upto? dx  
    • Well tbh that’s good news and something she can find out for herself.  She has no intention of peace.  I’m going to ask the thread stays open a little longer.   It seems she had not learned that I am just not the one!!!!  plus I have received new medical info from my vet today.   To remain within agreement, I need to generally ask for advice re:  If new medical information for the pup became apparent now - post agreement signing, that added proof a second genetic disease (tested for in those initial tests in the first case but relayed incorrectly to me then ), does it give me grounds for asking a court to unseal the deed so I can pursue this new info….. if she persists in being a pain ? If generally speaking, a first case was a cardiac issue that can be argued as both genetic and congenital until a genetic test is done and then a second absolute genetic only disease was then discovered, is that deemed a new case or grounds for unsealing? Make sense ?   This disease is only ever genetic!!!!   Rather more damning and indisputable proof of genetic disease breeding with no screening yk prevent.   The vet report showing this was uploaded in the original N1 pack.   Somehow rekeyed as normal when I was called with the results.   A vet visit today shows they were not normal and every symptom he has had reported in all reports uploaded from day one are related to the disease. 
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Car insurance has been cancelled without my knowledge


ThomYorke
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I am aware that this is similar to a thread running in this forum, but as my circumstances are slightly different I thought it would be best to start a new thread.

 

I was hit from behind whilst approaching a junction a few days ago by another car, in the melee the other car did not stop to give insurance details. Later on I informed the police of the accident and ultimately so did the other car, so now we have each others details.

 

I then called by insurance company to inform them of the accident (the damage is not extensive, so I was not planning on making a claim). The insurance company have said that my insurance was cancelled two weeks ago and gave no reason for cancellation, nor I have I received any communication relating to a cancellation. After numerous phone conversations with the company, they are now claiming that they sent a letter communicating this cancellation, but I have never received such a letter.

 

The car insurance policy has been running for two months and I received my documents including a certificate of motor insurance through the post a few days after ordering. However, no money has ever been taken out of my account (this was brought to my attention by the insurance company), regrettably I did not check to see if the company had taken the money (which was to be paid in one sum up front and the funds in my account would easily cover). I took the email I received and the letter/documents sent to my home a few days later as proof of the transaction.

 

After more conversations with the insurance company, who contacted their underwriters, they won't budge. Although from reading these forums I have become aware that backdating insurance is illegal, I thought they might offer to issue a letter of indemnity.

 

The upshot of all this is that I was in an accident without insurance (although this was not known by me at the time). I have no idea if the other party involved will claim to their insurance company, or whether the police will get involved further.

 

Could anyone advise me on the best course of action to take from here, I have contacted a solicitor and intend to complain to the financial ombudsman. Is this the best route to take, is the case worth pursuing? Any advice would be greatly appreciated.

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There must be a reason for cancellation in some fashion.

 

This would sound as if they have attempted to take payment and failed.

 

What insurance company is it?

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Insurance company is More Than.

 

I can only assume the policy was cancelled because the payment has failed, despite as I noted above, enough money being in my account throughout this period to more than cover the cost of the policy (which was to be paid in full for the years premium).

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I would say the first thing to do would be to check with your bank account (or whatever method you chose to pay by) to see if funds were requested by the insurance company. If they never attempted to take a payment then you're in a very strong position. If they did and it failed through no fault of yours then your bank could be liable.

 

However I still think you are in a strong position because the insurance company has to tell you when they cancel a policy (otherwise anybody reading this could be driving uninsured without realising it!) If it was running for 2 months then I assume they are looking to claim payment for the length of time they covered you for (plus maybe a cancellation charge).

 

 

Think of it this way - you signed a contract with an insurance company, and them sending you the certificate was proof of their acceptance. Now assuming you have not done anything to break the conditions of that contract (such as non-payment) then they have no right to cancel it. If they have cancelled it illegally then they are legally liable to cover any damages you suffer through breach of contract (rather than by indemnity, if that makes sense?).

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hey, I really feel for you. as you know I’m in a similar situation and I know what w*****s insurance companies can be

 

do everything you can to not involve the police. if they whiff a chance to get some money off you they will. Seriously it’s not a road you want to go down as it will involve a lot of time, energy and money and hassle you just don't need.

you said that after the accident you informed the police. I'm surprised that when you did this it didn't flash up on the police national computer as no insurance. Maybe they didn't do the check, which is good.

In my opinion this is an unfortunate situation for which is not your fault. However unfair this is though, I think you would be best to cut and run. If you have the details of the other driver, try and phone him and offer compensation without going through the insurance companies if the accident was your fault. If it wasn't your fault I can't see why you can't claim off his insurance without even involving your insurance company

 

Sue morethan. But only do this when the dust has settled and your sure the police won't get involved. If they do and discover there was no insurance on the car the following will happen.

The courts will send you a summons to attend court for no insurance

 

this will give you three options: 1. plead guilty by post. 2. plead guilty and go to court to explain your mitigating circumstances 3. plead not guilty and go to court at a later date.

DO NONE OF THESE. Instead write a letter to the courts asking for a special reasons hearing. In the letter explain in detail and with evidence your special reasons.

You will then have to go to court and present your case (as is happening to me next Monday). If you can convince the court you won't get any penalty points.

 

good luck

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  • 3 weeks later...

An update:

 

I contacted a solicitor to try and sort things out with More Than, to date the solicitor has struggled to speak to their underwriters.

 

Today I received a letter from the insurance company of the other person involved in the accident, stating that they hold me responsible for the incident and will therefore look to reimburse their losses (I maintain that there's no way the accident could be construed as my fault, having been hit in the side by a vehicle coming from behind).

 

I genuinely don't know what to do now, I perhaps naively hoped this would blow over, as the damage sustained wasn't extensive. I have contacted my solicitor again but haven't been able to speak with her today, so I turned here for advice.

 

How should I now respond to the other insurance company's letter? They want the name, address and policy number of my insurer - obviously, as highlighted in a previous post, my insurer has cancelled my policy (without my knowledge).

 

Should I try and contact the other driver/company (it was a company van) in an attempt to settle outside of the insurance companies, or is it too late for such an action? The financial implications don't worry me, although I am technically unemployed as a full-time PhD student, as much as the possible criminal conviction. A conviction of driving without insurance would likely ruin my career as an academic

 

What is the likely scenario of this case, especially if my solicitor cannot get More Than to back down? I've heard that driving without insurance is not a mens rea case, so if it goes to court do I have no defense?

 

Any help/advice would be gratefully appreciated

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