Thread: Delly v`s ikea

well all the furniture i bought was knackered before i paid it off.

Got my list of charges
So printed and posted my prelim letter today!!!

Hi all just a bit of advice needed...

Oh and is this in the wrong section should it be in store cards?? sorry if it is...

Got a letter from ikea today saying the following (in short)

note from your letter that you have not contacted us before to discuss fees applied to your account with this in mind we are prepared to offer a refund of 50 %
however before this refund is applied the acount must be brought upto date and a payment of £30 is required.

no default entry as been entered my ikano the records indicate that on 9 occasions in the last 4 years your payment was late by 1 to 2 months. this is a true reflection of your payment history on this account and will not be amended.

just wondered really what my response should be especially about the late payment thing..... (how naughty of me!)

do i re send a letter saying i,ll accept as part payment and send there paper work back not signed??

thanks delly xx

Hi just bumping this back up for some advice

Thanks all