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Financial hardship claim against B's where do i start!!!!
I have a claim against Barclays on two different accounts mounting to about £2500. Which was stayed. How can I go about making a claim against them for financial hardship and where do I send my letter.
thank you in advance for your help.
buby x
Re: Financial hardship claim against B's where do i start!!!!
I have just called Barclays on 08453005857 and used the option NOT for the test case(naughty I know). A lady called Nicola answered straight away and I told her that I wanted to make a claim for financial hardship and she was very helpful. I gave here my reference starting 100 and she said that she would re-open my case and that I will here from the correct depatment within 5 working days. Well lets just see!!!!!! Will keep you posted
Buby x
Re: Financial hardship claim against B's where do i start!!!!
I've gone to the link for Mr Lex and told him as you said. Not sure how to give him a link to my thread as this is all new to me!!!!!!!!!!
Thank you anyway
Buby x
Re: Financial hardship claim against B's where do i start!!!!
Received a letter from B's this morning. It said
that they regret that they are only accepting claims for financial hardship for personel customers only.
Is that a B's rule?????????/
I am claiming for two business accounts. I am a sole trader but didn't think this would make a difference.
buby x
Re: Financial hardship claim against B's where do i start!!!!
It said
that they regret that they are only accepting claims for financial hardship for personel customers only.
I am afaird that is the case Buby
I fear the outcome of the part of the test case on histroic T's and C's on the 8th of Oct was not the best news for business accounts. I have to say, I am not sure how that affects sole traders.
Re: Financial hardship claim against B's where do i start!!!!
Hi Buby,
Sorry but as a business customer (Sole Traders included), your claim for a refund relies on different criteria than with a personal a/c.
The ruling made earlier this year, saying the charges were not penalties, led to us no longer advising business claimants to start new claims.
We're still hoping that there may be an alternative way forward for business claimants but, at the moment, I don't think you can proceed. You could look into whether a complaint to the fos may be helpful.
I'll move your thread to the business claims forum - read what's going on there for more guidance.
Once, you have read that, perhaps go make yourself a BIG mug of coffee and sit down to read the whole thread. Although it may not all be presently relevant or applicable, it will give you a bit of background knowledge and history of business claims to date.
Then you should perhaps also subscribe to the thread (use the Quick links button near the top right, and click on subscribe, or just make a brief post on the thread) as a lot of news and updates on business claims often appear on that thread.