Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Help letter from CPM

    Hiya my hubby has recieved a letter from this company it says its a FINAL NOTICE for a car park charge and they have photo evidance and that they got my details from the DVLA so how do i handle this ive tried to ring them but its automated for taking payments only please help us.

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  2. #2
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    Default Re: Help letter from CPM

    Quote Originally Posted by upsy_daisy View Post
    Hiya my hubby has recieved a letter from this company it says its a FINAL NOTICE for a car park charge and they have photo evidance and that they got my details from the DVLA so how do i handle this ive tried to ring them but its automated for taking payments only please help us.
    First up don't panic.
    Second don't pay.
    Third calm down.

    Have a read of the the Private Parking Charges Guide in the stickies.

    If you can post a copy of the letter, with your details and anything that can be used to identify you (dates, times, reference numbers, VRM etc) that will help us give you more detailed advice.

    These tickets are pretty much un-enforcable penalties.

    Your choice is either to ignore or respond. Don't phone. If you want to write a letter then there are some templates in the stickies section of the forum.

    If you have any questions post back.

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    This does not constitute legal advice and is not represented as a substitute for legal advice from an appropriately qualified person or firm.
    --------------------------------------------------------------------------------------------------------------------------------------


  3. #3
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    Default Re: Help letter from CPM

    Quote Originally Posted by pin1onu View Post
    First up don't panic.
    Second don't pay.
    Third calm down.

    Have a read of the the Private Parking Charges Guide in the stickies.

    If you can post a copy of the letter, with your details and anything that can be used to identify you REMOVED (dates, times, reference numbers, VRM etc) that will help us give you more detailed advice.

    These tickets are pretty much un-enforcable penalties.

    Your choice is either to ignore or respond. Don't phone. If you want to write a letter then there are some templates in the stickies section of the forum.

    If you have any questions post back.
    I am sure pin1onu intended to include the word "REMOVED" there


  4. #4
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    Default Re: Help letter from CPM

    I agree, don't panic, I am on my 4th letter from CPM who issued an 'invoice'. I am currently investigating this company and taking the findings to my MP. Where did you get your ticket? Perhaps we can build up a list of where they are operating. The British Parking Association is interested to hear of complaints and I have written to the Primary Health Care Trust in Bury who have hired these people. Thay are concerned about malpractice. If you can do a bit of ferreting around you might come up with something. DO NOT reply to any letters, just keep them as evidence. A court order must be issued for any bailifficon action and I believe anything from CPM would be thrown out of court. I am pursuing (though they don't know it) them. UNITE & FIGHT!


  5. #5
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    Default Re: Help letter from CPM

    Im just trying to scan the letter now we havent heard a thing from them till today the letter is dated 13th october and says we have till the 30th


  6. #6
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    Default Re: Help letter from CPM

    ok this took me ages lol but here hope this is ok?

    not sure to which link would work so i post both rather than have to struggle twice lol


    or

    [/QUOTE]Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting[QUOTE]


  7. #7
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    Default Re: Help letter from CPM

    too indistinct for me


  8. #8
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    Default Re: Help letter from CPM

    is this better




  9. #9
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    Default Re: Help letter from CPM

    You should remove the location details and the date and time as these can be used to identify you.

    You could probably ignore this. rossendalesicon are well known on these forums. Their website states that they are members of the credit services association and will have to abide by their rules as well as the directives. If a debt is disputed then they have to refer it back to their client.

    What I would do is send the first template letter acknowledging receipt and denying the debt. (Modify or add paragraphs as appropriate).

    If you get any letters from rossendalesicon you can then let them know that the debt is disputed and they should refer the matter back to their client as per OFT guidelines.

    You can then either follow-up their replies using the templates or ignore their demands.

    You'll probably get a letter back saying your appeal is denied and probably something from rossendalesicon as well. You can then reply back using the templates.

    Alternately you can just ignore all their correspondence.

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    This does not constitute legal advice and is not represented as a substitute for legal advice from an appropriately qualified person or firm.
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  10. #10
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    Default Re: Help letter from CPM

    ok will post the 1st letter off.Dont really wanna ignore it with our run of luck dont wanna end up in loads of trouble for summit that is just wrong


  11. #11
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    Default Re: Help letter from CPM

    Quote Originally Posted by upsy_daisy View Post
    ok will post the 1st letter off.Dont really wanna ignore it with our run of luck dont wanna end up in loads of trouble for summit that is just wrong
    Just to clarify - you've broken no laws and are not guilty of anything. You won't end up in load of trouble.

    The PPC have got a mountain to climb. They have to prove who the driver was, that the driver agreed to their contract and that any failure for breach of contract is not a penalty charge instead of a pre-negotiated estimate of loss. They have to convince a judge of this in court and you get the chance to defend it. If you were to lose then and only then would you have to pay up.

    BTW the chances of court action based on that letter would be small.

    Be prepared for a load of bumf which you should ignore but make sure you keep hold of it in case they are silly enough to try court action.

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  12. #12
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    Default Re: Help letter from CPM

    The letter you have is just like mine. Same dates. If you have kept the others you might have noticed the logos have been added at the bottom. I have 3 other letters, one signed by Susan Jackson. rossendalesicon Ltd is situated on the 2nd and 3rd floor of Hardmans mill Rawtenstall.
    Note: rossendalesicon LIMITED
    HARDMAN MILL,NEW HALL HEY ROAD
    RAWTENSTALL
    ROSSENDALE
    LANCS
    BB4 6HH
    Company No. 01501584
    Compared with:
    rossendalesicon COLLECT LIMITED
    3RD FLOOR, HARDMAN MILL
    NEW HALL, HEY ROAD, RAWTENSTALL
    ROSSENDALE
    BB4 6HH
    Company No. 05070065
    A different company number but sharing the same premises. RCLtd is not listed on the board in the vestibule and is 'hidden' . Is Rossendales Ltd, with it's slick website fronting a shadier company?

    Equally, out of the 4 addresses for CPM Uk Ltd and Parksafe only 2 are occupied by the company. both private homes. Bury PCT tell me they take no money and the company keeps it all.
    Carpark Management UK Ltd
    Company No. 06393923 :-
    Accounting Reference Date: 31/10
    Last Accounts Made Up To: (NO ACCOUNTS FILED)
    Next Accounts Due: 09/08/2009
    Last Return Made Up To:
    Next Return Due: 06/11/2008
    aka
    PARKSAFE CARPARK MANAGEMENT LTD
    Company No. 05562959
    Accounting Reference Date: 31/08
    Last Accounts Made Up To: 31/08/2007 (TOTAL EXEMPTION SMALL)
    Next Accounts Due: 30/06/2009
    Last Return Made Up To: 13/09/2008
    Next Return Due: 11/10/2009

    These people are making money out of US.
    Check out Parksafe website, then CPM - same phone numbers
    (CPM Ltd is not the registered company name


  13. #13
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    Default Re: Help letter from CPM

    good spadework.


  14. #14
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    Default Re: Help letter from CPM

    hiya i didnt recieve any other letter just this one and its a final notice thing is having so many address how do i know where to send the letter ive got po box 201 accrington do i send it there?


  15. #15
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    Default Re: Help letter from CPM

    Quote Originally Posted by Vermillion View Post
    I agree, don't panic, I am on my 4th letter from CPM who issued an 'invoice'. I am currently investigating this company and taking the findings to my MP. Where did you get your ticket? Perhaps we can build up a list of where they are operating. The British Parking Association is interested to hear of complaints and I have written to the Primary Health Care Trust in Bury who have hired these people. Thay are concerned about malpractice. If you can do a bit of ferreting around you might come up with something. DO NOT reply to any letters, just keep them as evidence. A court order must be issued for any bailifficon action and I believe anything from CPM would be thrown out of court. I am pursuing (though they don't know it) them. UNITE & FIGHT!

    ours came from a shut down old carpark in leigh


  16. #16
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    Default Re: Help letter from CPM

    Just thought id have a check and i found this company is this
    Suite 1, Hardmans Business Centre,
    New Hall Hey Road,
    Rawtenstall,
    ROSSENDALE,
    BB4 6HH
    this is there site
    This is there 2008 contact info
    how can this company have so many diff names/contact details


  17. #17
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    Default Re: Help letter from CPM

    dont know if this means anything but i found the company number belonging to the bottom of my letter is the director ID of this person does that even mean anything lol oh also found the phone number belongs also to here



  18. #18
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    Talking Re: Help letter from CPM

    Yey! Keep digging guys! PO Box is somewhere they collect from. Unit 5 Lutner Street Burnley isn't on the Land Registry. They have their signs all around though but are not in the building. 56, Blackburn Road has 4 tennants but not CPM as on one of the signs I photographed. PO Box means they can just pick up without any real business premises. Companies House says ' The registered office must always be an effective address for delivering documents to the company, and to avoid delays it is important that all correspondence sent to this address is dealt with promptly. If a company changes its registered office address after incorporation, the new address must be notified to Companies House on Form 287. ( You betcha it's dealt with promptly. A good few cheques coming in from the poor unsuspecting in several carparks net a daily tidy sum. No tax? Wonder how the taxman feels??)
    The registered office can be the company solicitor/accountant and does not necessarily have to be the trading address. '

    You could just have it at a mate's place couldn't you? Just can't imagine any solicitor/accountant working from the places I've seen. Home industry - Lol.


  19. #19
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    Default Re: Help letter from CPM

    that was all i could find last night wasnt sure if it would be any use or not lol


  20. #20
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    Default Re: Help letter from CPM

    CCS (2002) LIMITED
    SUITE 1 HARDMANS BUSINESS CENTRE
    NEW HALL HEY ROAD
    RAWTENSTALL rossendaleicon
    LANCASHIRE
    BB4 6HH
    Company No. 04459629

    rossendaleicon's Credit Ltd is a different Company No and on the 3rd Floor. Is that what is on your letter.
    I have had a reply from my MP confirming she will see me on saturday and that she is pleased to help me pursue the matter. Fingers crossed. Will keep in touch. Don't loose sleep.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE