Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
can anyone help.....i sent a letter to Abbey requesting back-dated statements. they sent me from june 2005 to june 2006, and the rest of the statements that i required would follow on within the next 2 weeks. they said there would be a £10 charge for this service which i agreed to.
but today i got a letter stating "The information you have requested is no longer held on our systems and therefore, an administration fee is required, the fee will be as follows:-
£5.00 for 1 monthly statement which has been archived
£10.00 for multiple monthly statements which have been archived.
and they have enclosed a form for me to fill in if i want to go ahead."
can anyone advise me as what to do please.