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    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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    • deed?  you mean consent order you and her signed? concluding the case as long as you nor she break it's conditions signed upto? dx  
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CP Plus parking ticket on Morrisons car park


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Yesterday I was out of town on an appointment, called into Morrisons for 10 minutes, came back to a parking ticket for £40 or £15 if I pay in 14 days.

 

I'm not familiar with this particular town and as I drove into the car park, saw a sign saying 2 hours parking free. I just parked up and ran in, didn't realise you have to get a pay and display ticket, and I'm presuming you then get your money back from the store...

 

Anyway, I was fuming, the 'warden' said he was working for Morrisons, Morrisons say he's not working for them, he works for CP Plus and to take it up with them.

 

There was a shoddy badly photocopied note in with the parking ticket saying any appeals should be made in writing but appeals will only be considered if the charge was issued by mistake and no appeals will be considered if you were not aware of any charges / did not see the signs / did not know how to pay / vehicle was broken down.

 

So basically, they've got me haven't they?

 

I'm fuming. £15. I spent £50 in that store, it's just not fair.

 

Shall I pay or throw the ticket away?

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well their invoice already breaks at least one Statutory Instrument (and I can think of a couple more). Do NOT contact them. Wait for the Registered Keeper to receive a letter from them and then post that up here - also suitably washed of personal details. I note that you said it was you that parked (bad idea !) but have not said who the Owner of the vehicle is - that is good. Do NOT mention who the owner is in this thread OR IN ANY PMs that you may send - ever. And do NOT imply it either.

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I'm really quite nervous about this, shall I take the pictures down now?

 

I'm on the verge of paying the £15 to be honest, I just don't want to get to the stage where the fee is going up and up...

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The man has given you a penalty charge. Private companies cannot issue penalties - only councils can do such a thing.

 

It's probably an offence under the 2006 Fraud Act to even demand a penalty charge.

 

All you have is an unenforceable invoice. All they can do is claim the losses they've incurred (£1 from you not pay and displaying) and even then, since you were a customer I doubt they're even entitled to that.

 

It's just one big [problem].

 

• do not pay

• do not contact them

ignore any letters you receive, no matter how threatening

• they will go away after 5 or 6

 

 

I'm on the verge of paying the £15 to be honest, I just don't want to get to the stage where the fee is going up and up...

 

The 'fee' will go up and up. It's just a con to scare you into paying. They could send you a letter next week demanding £1,000. They could demand a million pounds.

 

Why do you think you should pay? Just ignore the clowns. It's a [problem].

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How very modern of CP Plus that they will take payment in £s or Euros, although I see they are using a conversion rate of 1.62 when the current rate is more like 1.28 so I bet they also hope everyone pays in Euros!!

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Well I cheered up a bit reading these replies, BUT... they seem like a 'proper' company, they have a website and a client list, and surely Morrisons wouldn't employ a bunch of thieves...

 

I'm worrying myself sick about all this, it's just so unfair.

 

And how did I spend £50 in ten minutes? Firstly I'm a woman, secondly I can't resist a wine offer.

 

To pay or not to pay. I really want to believe you guys... and that it will all go away if I ignore it...

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Well I cheered up a bit reading these replies, BUT... they seem like a 'proper' company,

 

they may be a "proper" company, but that doesn't make them honest and ethical

 

they have a website and a client list,

..and may have been set up in 5 minutes ( probably wasn't but that doesn't change anything)

 

and surely Morrisons wouldn't employ a bunch of thieves...

 

 

*rofl* why not?

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We had a similar one and they went away eventually.

 

Not as bad as the day I got wheelclamped for going to the Co-op in Whitby for ten minutes. They wanted £117.50 which I did not have so I told him to take my car as it wasn't worth that. He took the clamp off:D

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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BUT... they seem like a 'proper' company, they have a website and a client list, and surely Morrisons wouldn't employ a bunch of thieves...

 

You would be surprised. They're all at it - remember the supermarket gets a cut from every ticket. Feel free to write and complain to Morrisons and tell them how disgusted you are that they are employing companies who scare and intimidate their customers into paying unlawful penalties.

 

I'm worrying myself sick about all this, it's just so unfair.

Please try not to worry. You're the exact reason these companies make their money - by scaring you into paying. People do get scared and they try to make their paperwork seem as intimidating as possible because they know it.

On the other hand, why worry at all? All you have to do is ignore some letters that come through your door. After they've sent 4 or 5 and used up their red ink they WILL go away.

 

If you want more reassurance, post your thread here too and a whole new bunch of people will tell you what we're telling you!

FightBack Forums -> Parking and Decriminalised Notices

 

To pay or not to pay. I really want to believe you guys... and that it will all go away if I ignore it...

Please don't pay. If it's any comfort, I got one in March and have had two letters which I completely ignored. The record on the forum is 70 (seventy) of these tickets.

 

Feel free to post every letter you receive (minus personal details) and we'll tell you to ignore each one. No doubt they'll be full of illegal terms.

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Zayna,

 

If you're really that concerned, wait for them to write to the registered keeper (RK). Then the registered keeper should write to them stating (without saying anything about the situation) that the letter appears to have been sent by mistake, and would they mind sending corroborating information otherwise the RK will ignore all future correspondence.

 

In all likelihood they won't - the registered keeper will just get a standard "your appeal has been rejected" letter. Then you're home free as they can't take you or the registered keeper to court if they haven't answered a reasonable question with a straightforward answer. At the very least they should provide a copy of the alleged contract.

 

Take a deep breath, have a glass of that nice wine you bought and you'll soon perk up :)

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CALM DOWN !

 

look at my thread, going through two at the moment

one sainsbury's one wickes... See some of the threatening letters

I have received !!!

 

I'm just ignoring them all

 

I would have paid long ago had I not discovered this site

 

(from page 12 on http://www.consumeractiongroup.co.uk/forum/parking-traffic-offences/20701-parking-charge-70-euro-12.html )

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Zayna,

 

If you're really that concerned, wait for them to write to the registered keeper (RK). Then the registered keeper should write to them stating (without saying anything about the situation) that the letter appears to have been sent by mistake, and would they mind sending corroborating information otherwise the RK will ignore all future correspondence.

 

In all likelihood they won't - the registered keeper will just get a standard "your appeal has been rejected" letter. Then you're home free as they can't take you or the registered keeper to court if they haven't answered a reasonable question with a straightforward answer. At the very least they should provide a copy of the alleged contract.

 

Take a deep breath, have a glass of that nice wine you bought and you'll soon perk up :)

I would err on the side of caution.

 

The PPC can issue a claim in the courts against the registered keeper.

 

Whether they do so or not is another matter. In all likelihood, they will send more letters, possibly even involving a debt collection agency, with words like "CCJ" and "credit rating". And then they will stop. You can either respond to these letters (there are suggested responses in the stickies here), or you could just ignore them.

 

However, in the event that they do issue a claim, the registered keeper has a number of defences that they might use.

 

  • If the registered keeper was not the driver at the time of the alleged "contravention", there was no contract.
  • There was no breach of contract - the sign invited the driver to park.
  • in the event of a breach of contract, the charge amounts to a penalty, which is not enforceable. Only actual demonstrable loss may be claimed as damages.

 

If, in the unlikely event that it does reach the stage of a claim in court, you should note that advice given on the internet is no substitute for qualified legal opinion. Anyone here would be glad to give pointers though.

 

In any case, I wouldn't sweat it. Historically, all that happens is that letters are sent, replies are ignored, and the whole tawdry affair is soon forgotten.

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