I purchased a new car from a main dealer in Feb 07, unfortunately although they had got my name right they had registered the vehicle at completely the wrong address in a completely different town to where I live.
The first time I realised that I had not received my vehicle documentation was when the garage rang me to inform me that I had received a parking ticket, and that the fine had been sent to one of their customers whom they had incorrectly registered the vehicle to. Having realised their mistake the garage then re-registered the vehicle to my address by completing the new keeper section on the registration document, but without my signatureas the owner of the vehicle.
I had no recollection of the parking ticket and had never received any documentation from either the enforcement agency or the garage to provide me with any details of the alleged offence.
In April 2008 a Bailiff turned up on the doorstep of my old house which I rent out and served a final warning before removal document. I then contacted the issuing officer (Bailiff) to ask him what this was all about. He informed me that it was for an unpaid parking fineissued against my vehicle in May 07. I explained the situation that I had not received any evidence of a parking offence for instance no parking ticket had been put on my vehicle. His attitude was that we had heard this all before and that I would need to provide evidence that the vehicle had been incorrectly registered and that I had never lived a that address.
I then wrote to the DVLA and requested all of the registration information about my vehicle at a cost of £10. When I received the VQ7 form from the DVLA, it clearly showed that the vehicle had been registered to the wrong address and that the change of address request had been completed without my signature as the owner of the vehicle.
I then wrote to the issuing council and included the VQ7 form a copy of my insurance document indicating the correct address when first insured and a letter requesting documented evidence of the alleged parking ticjket being affixed to my windscreen. I stated that I would happily pay the original fine once I had received the evidence of the offence taking place. I also faxed a copy of all of this information to the Bailiff. I have not received a reply to my request to this day from the issuing council.
The next thing to happen was the Bailiff clamped my vehicle outside my house (yes they finally worked out that I live where I say I do). I called the number left on my vehicle and was told to meet the person outside my property within the next 20 minutes. When he arrived he showed me a notice of seizureof goods and informed me that warrant of seizure
from the courts against my vehicle. I then informed him that his company and the issuing council were in receipt of all of the documentation explaining the situation and that no reply had been received from either party. After a lengthy conversation I refused to hand over any monies or keys and told him that he would have to do whatever he deemed necessary to recover my vehicle. He then called me back within a few minutes and asked that I meet him again outside my house. I was then told that my vehicle would be towed away and be sold at auction
should he not receive immediate payment of the outstanding fine and that all the costs would be added to the existing amount owing, but to show a gesture of goodwill they would waiver the fee for the last visit of the bailiff.
So to avoid the inconvenience and embarrasment of the situation I agreed to pay them. He then informed me that he was unable to accept the payment by credit card and that would have to be made with cash or a debit card. I gave him my Debit card and he increased the amount owing by £1 to cover the surcharge for card payment.
The costs for attendance were £290, which seems excesive given that the original parking fine was for £80 ( although having never received the ticket, I'm not sure). I have since spoken to the issuing council who informed me that I need to take the issue up with dealership where I purchased the car as that were not prepared to make any consessions and would not consider my appeal.
Firstly, how do I know whether the bailiffsattendance to remove fees are fair and should they have charged me a fee for taking the payment?
Given that I have never received any paper work from the council or any evidence of the alleged offence how and where do I take this further?
So far it has cost me in excess of £560 and a lot of heart ache and embarrasment.
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