Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
hi all ive been a customer with the RBS for 4 years now and i have had some ok time with them but the thing that really gets me annoyed is the fact they refuse to give bank charges after a "few good will gestures" and out of "courtesy" i keep telling them its down to them and they shouldnt be illegally charging me and they claim its "in the terms of my account" now i have a key account with them because i had trouble getting a bank account but recently i have opened a current account.
i have had several arguments with my branch which is in maidstone kent over the phone because of a direct debit being taken without my knowledge or permission and they tell me to speak tot he people involved which i have done they have told me its down to the bank which it normally is.
i have also recently filed a fraud case against a transaction for what i did not authorise now i told them that and they "investigated" it but i got a call saying they will not refund the money because i used the company before which is true but i did not authorise this certain transaction so why are they going against the so called "we are very serious about fraud" that they claim?
im owed around £300 in bank charges which i have been trying to claim but they keep saying they have already given me refunds in the past and i wont get anymore i threaten to sue them but they say i have to "wait 2 years" as they are already in court claims which im not surprised about well they shouldnt charge stupid money to people just for their gain
how can i go about getting the money back before its too late? sorry bout the long post
rbs bank charges plus fraud refund
for 4 years now and i have had some ok time with them but the thing that really gets me annoyed is the fact they refuse to give bank charges after a "few good will gestures" and out of "courtesy" i keep telling them its down to them and they shouldnt be illegally charging me and they claim its "in the terms of my account" now i have a key account with them because i had trouble getting a bank account but recently i have opened a current account.
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