you say the debt is with a debt agency, you also say the debt is old.
IS it with a debt agency [
DCA
] or with
bailiffs
?
if it is with a debt agency, you need to know if they have brought the dent outright [as it is 'old' it could be so] or id the DCA are acting on behalf of the council in collecting the debt.
if it is the latter , then pay the council direct.
if it is the former, then, no you cannot pay the council as the DCA has brought it as it is an old debt.
however, DCA's dont add charges [sic] so are these
bailiff
charges?
dx