Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    colin roberts Novitiate

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    Default Call me stupid but,

    We took out a 20 year mortgageicon in 1996 and we were told that the repayments included building and contents insuranceicon.
    We have plodded along for the past 12 years fairly happily,always paying the mortgageicon on time. Every year we receive a letter and leaflet to say that the insurance rate has stayed the same but the sum insured has been increased in line with inflation. Fair enough.
    This year for some reason, I read the letter and leaflet from cover to cover.
    Guess what, we have P.P.I. which is a seperate optional policy. Its the first time that we realised that we had this cover. We have both been self employed since we took the mortgage out and certainly the cover would be restricted because of that.
    It gets worse. In 1999 I had a heart attack and was off work for 12 months and in 2002 I was involved in a car accident and was off work for 6 months. Did I claim, of course not, I didnt know I had the bloody cover.
    We have calculated that we have paid about £5000 into this insurance over the past 12 years.
    Call me stupid but do you think I have any chance of reclaiming this.

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  2. #2
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    Default Re: Call me stupid but,

    Yes you sure do get the ball rolling, you did not know you had the cover thats grounds for mis-selling.

    Do you have any docs for this PPIicon like policy book etc is it on any of your mortgageicon docs.

    Let us know what you have then we can start you off in the right direction in getting this money back.

    Regards

    Leon


  3. #3
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    Default Re: Call me stupid but,

    I have been through all my paper work and cannot trace a policy document relating to PPIicon. To be fair they have sent me a letter every year entitled Annual Insurance Statement, but this only tells me that the rate was staying the same. I assumed it was for the house and contents only.

    The mortgageicon was arranged by an insurance broker and you bet, it was and still is on an endowment basis. I feel now that we were conned all the way through the process. People were selling for commission and not what would suit us best.

    Any advice on my next step would be appreciated.


  4. #4
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    Default Re: Call me stupid but,

    Quote Originally Posted by colin roberts View Post
    I have been through all my paper work and cannot trace a policy document relating to PPIicon. To be fair they have sent me a letter every year entitled Annual Insurance Statement, but this only tells me that the rate was staying the same. I assumed it was for the house and contents only.

    The mortgage was arranged by an insurance broker and you bet, it was and still is on an endowment basis. I feel now that we were conned all the way through the process. People were selling for commission and not what would suit us best.

    Any advice on my next step would be appreciated.
    Hello CR and welcome,

    You are not stupid for not realising you had ppi, that was their duty to let you know. But i bet it might have been useful when you were off work. Then again they might not have paid up because of exclusions in the terms and conditionsicon.

    I had four loans and i did'nt know I had it They really do a great job don,t they. and you probably never received the ppi policy or the terms and conditionsicon either. I didn't.

    Your next move would be to send them a SARicon asking for all information that they hold on you.

    You mention that it was arranged via a broker, but you are right in that these sales of ppi would be commission based and the lender should have supplied you with information regarding the ppi and also cancellation rights.

    Is the broker still in action, maybe send him one as well.

    Full S.A.R - (Subject access request) for ppi

    If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

  5. #5
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    Default Re: Call me stupid but,

    I also confirm the above post by hellhasnofury, As for the endownment on your mortgageicon im not sure if the time limit has lapsed for claims but i would diffinetly seek advice if the endownment policy would cover your mortgageicon id start by sending a letter to the company that holds the policy and ask for a projection of its value at mortgage end and go from there.


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    Default Re: Call me stupid but,

    Thanks for your helpful replies. I have just drafted a letter to the building society. Do you think that I will be able to reclaim back to 1996 or will I be limited to 6 yearsicon.
    Is the interesticon rate that I can add still 8%
    The broker I dealt with is not now in business, I regret to say.


  7. #7
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    Default Re: Call me stupid but,

    OK don't worry about the broker take it to the building society that hold the policy. PPIicon you can go back as far as necessary as it was mis-sold as for the interesticon you can go with 8% but i know what i would do sting them for what they charged you the contractual rate.

    Why should they get away with 8% if the contractual rate is higher.

    Regards

    Leon


  8. #8
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    Default Re: Call me stupid but,

    Quote Originally Posted by colin roberts View Post
    Thanks for your helpful replies. I have just drafted a letter to the building society. Do you think that I will be able to reclaim back to 1996 or will I be limited to 6 yearsicon.
    Is the interesticon rate that I can add still 8%
    The broker I dealt with is not now in business, I regret to say.
    Remember this sale of PPIicon by the broker, would have been commission based, They would have paid him a big incentive to appy it. There is a court case in the stickies regarding the company's responsibilities in this. I will try and link it to your thread.

    As pom states claim back from 1996.

    The Limitation Issue. this is a snippet from alanfromderby regarding this matter

    As I understand it, claims for PPI misselling are based on misrepresentations made during the selling process. In some cases claimants may consider these misrepresentations to be fraudulent in nature (see earlier posts). There are also likely to be issues of concealment of facts and/or concealment of law.

    My approach to the limitation issue is to not mention it unless it is raised by the loan company - at which point write back expressing your disappointment that they are trying to hide behind limitation, and that you consider that the limitation period will not apply due to section 32 and/or section 14A of the Limitation Act 1980.

    You will find plenty of information and caselaw available to support all three exclusions outlined in section 32.

    Should the claim escalate into a county courticon action, I would only include it in your POCicon's if it has been raised by the loan company as a reason for them not refunding. If they then raise it in their defence I would suggest you file a response to their defence using all three sub-sections on an "and/or" basis - and I would also include section 14A as well, just to be absolutely sure.

    More information and case law can be found in the supporting legislation stickies on the ppi forum

    If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

  9. #9
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    Default Re: Call me stupid but,

    A court case regarding commission paid to a broker as a result of a sale ,would be useful ammunition. Thanks for putting yourselves out.


  10. #10
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    Default Re: Call me stupid but,

    Quote Originally Posted by colin roberts View Post
    A court case regarding commission paid to a broker as a result of a sale ,would be useful ammunition. Thanks for putting yourselves out.
    Hey you're up early

    here is the info relating to commission fees

    Decision in Hurstanger v Wilson [2007] EWCA Civ 299

    This is may be of relevance to all members who pay fees to brokers.


    Case Summary

    The borrowers (Mr Wilson and Ms Burton) obtained a loan through a
    broker. The broker had a fiduciary relationship with the borrowers and
    received commission from the lender.

    At issue was whether the broker had received secret commission from the
    lender and whether informed consent had been given by the borrowers.

    The borrowers signed a form which indicated that commission might be
    paid but they argued that informed consent had not been given because
    they did not know the amount of the commission.

    It was held that the broker may only receive commission if the borrower
    consented to this with full knowledge of all material circumstances. The
    Court of Appeal held that the commission, in this case, was not “secret”
    but informed consent had not been given as the amount of commission
    had not been disclosed. (Accordingly they awarded the amount of the
    commission plus 1.29% simple interesticon from the date of the agreement’s
    inception).

    The Court also held that in cases where the broker does not disclose
    that she is in receipt of commission from the lender, the commission
    will be “secret”, the broker potentially guilty of fraud, and the entire
    loan liable to be rescinded.

    Implications

    The legal teams of all members who pay commission to brokers should
    consider the impact of the decision on their business.

    Full Text: Wilson v Hurstanger

    Maybe add a bit of that to your letter

    If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

  11. #11
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    Default Re: Call me stupid but,

    sorry to butt in on your thread, but around 1998 we had a mortgageicon thruogh a broker with standard life, the amount of commision that we paid to the broker was huge, somewhere in the region of 4,000 and we were never told the figure at the time of taking it out, where would i start to go about finding out about it?
    BB

    LF53

  12. #12
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    Default Re: Call me stupid but,

    I have been trying to calculate the interesticon on the money that I am asking to be refunded (£4.900). The calculator on the forum only goes back to 1999. Any idea how I can calculate back to 1996.


  13. #13
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    Default Re: Call me stupid but,

    Quote Originally Posted by colin roberts View Post
    I have been trying to calculate the interesticon on the money that I am asking to be refunded (£4.900). The calculator on the forum only goes back to 1999. Any idea how I can calculate back to 1996.
    Good morning CR

    Try one of these

    England - Advanced - Excel
    England - Advanced - Works

    If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

  14. #14
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    Default Re: Call me stupid but,

    We have now received a reply from our building society and they have of course rejected our request for a refund. When I get a chance latter ,I will type out what they say as I am not willing to let the matter rest.



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