Hi there
Okay thanks hun.
Your eligible to reclaim this
PPI
back hun plus
interest
.
Even though this is paid off they should put you back in the position as if you did not have the ppi, so everything that was paid in this as it would have been to settle the loan you should get back.
There should be a template on this site, if your unable to find it, just give us a yell hun.
You need to write and tell them that you were pressured into taking the ppi in order to be accepted for the loan.
And of course you may not have been eligible, so as long as you have not made a claim on this hun, such as when on the sick etc, then you have no problem.
They should reply to you within 8 weeks of your complaint, send your letter off by recorded post to keep an eye on the tracking for this on the royal mail website.
If you get no joy let us know we will guide you to the next step, so keep at them.
Also tell them on the letter that you expect them to refund you the full amount of payment protection insurance plus stat interest you will prepare to take this to the financial
Ombudsman
service.
All the best hun and feel free to post anytime.
Di.
x