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    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Royal Mail Tracking issues.


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Royal mail is currently having issues with its tracking system. I have complained and here is there response.

 

Dear The GodMother

 

Thank you for your email regarding the Signed For items you recently

posted.

 

Unfortunately we currently have a major IT issue with Royal Mail Tracked

scanned items being recorded on Scanners, but NOT flowing through to the

Tracking Web site and Tracking Enquiry Intranet site. This situation has

been occurring intermittently and our IT supplier, CSC, is investigating

the issue urgently.

 

This means that the tracking of your despatches though our network may not

be showing, even when delivery has taken place.

 

We understand the full importance of this issue to you and we are treating

it as a top priority. Please accept our apologies.

 

With regards

 

Carol Wilson

Customer Service Advisor

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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iwell this email was recieved by me today.

 

I have been trying to get proof of signature for a letter sent over a month ago when i complained.

 

they advertise 72 hours from delivery so at a month on i thought it was necessary.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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No need this is the latest update.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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I have just mailed my fathers very important medication to him by special delivery. I hope they get there by tomorrow as he has run out.:confused:

 

 

If all else fails, kick them where it hurts and SOD'EM;)

 

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I have just mailed my fathers very important medication to him by special delivery. I hope they get there by tomorrow as he has run out.:confused:

 

Receipt said it would be there for 1.00.pm, so went online to check at 1.05pm. To my surprise it said it was delivered. After speaking to my dad, he said it was there about 9.00am.

 

Thumbs up to RM from me I'm afraid.

 

p.s. It also says on the web that the minimum charge for next day special delivery is £10.30, that is for items up to 100g. My parcel was 360g and they only charged me £5.05. :-D

 

 

If all else fails, kick them where it hurts and SOD'EM;)

 

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hi sodem

the ten pound charge is next day special before 9 am

the five pound special is next day before one thirty

 

ive also checked about the track and trace being down or having problems,

every thing ok

seems royal mail customer services is going into over drive on excuses

 

there is no problem with track and trace, or reported problem

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well iam not calling u a liar but i have the evidence to prove i complained and still no signature for the deliverys made OVER a moth ago altho they have been deliverd as it says it is but the companys want a signature b4 they accept it.

 

My FIL is very very high up in RM and he is being told a different story to u post.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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there is no problem with them finding out if the item has been delivered what the problem is is gaining the signature as that is a issue for the comps. All my packages have been saying they are delivered but non have a signature.

 

Yes u can get a refund but you need to wait 15 days after delivery for Recorded delivery and depending on the service u chose and what your guarenteed delivery date is with special but u can get a refund with this service.

 

I have been told if any dobt please contact the RM customer services line as they will be able to personally advise you more.

 

What would you like to contact us about?ServicePhone numberOpening hoursInformationPostcode enquiriesWeekday peak times0906 302 12228am - 6pm Monday to FridayCall this number to find a Postcode. Calls cost 50p per minute, to a maximum of £5Off peak08457 1112226pm - 8pm, Monday to Friday

9am - 5.30pm on SaturdayCall this number to find a Postcode outside normal office hours. Calls charged at the local rateTextphone08456 000 6068am - 7.30pm, Monday to Friday

8am - 12pm on SaturdayTelephone number for the hard of hearingOnline Postage087024090858am - 6pm, Monday to FridayCall this number with general, technical or refund enquiries about Online PostageOnline shop - For Stamp Collectors or small orders for stampsOnline shop08457 641 641

Overseas +44 131 316 74838.30am - 5pm, Monday to Friday

Redirections onlineFrom within UK - 08457 740 7408am - 7.30pm, Monday to FridayCall this number to contact a Customer Service advisorQuery about our websiteFrom within UK - 08456 060 406

International - +44 12267825038am - 6pm, Monday to FridayCall this number with questions about our website and how to use itAll other general enquiriesFrom within UK - 08457 740 740

International callers - +44 1752387112

Textphone 084560006068am - 7.30pm, Monday to Friday

8am - 2.30pm on SaturdaysCall this number to contact a Customer Service advisor

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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You will find that if you put any of these numbers into the link below, you will be given alternative numbers. For instance:- 0906 302 222. You can actually dial 08457 111222. It gets you through to the same place for 10p per min instead of 50p. Also, Most 0845 numbers you put in will be replaced with an 01 or 02 landline number. Give it a try. It works when you are trying to contact your Bank, Gas/Electricity company. In fact it will nearly always give you a landline number instead of having to pay top prices to be stuck on the phone for hours.;)

 

SAYNOTO0870.COM - Non-Geographical Alternative Telephone Numbers

 

sometimes you even get 0800 numbers. The companies hate this site. We love it.

Please add to my rep if you feel this has helped for future things. TY

Edited by SOD'EM
Typo

 

 

If all else fails, kick them where it hurts and SOD'EM;)

 

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We checked out items sent by recorded delivery, one was to Kilmarnock in Scotland and the other was to the Town next door to us. The Kilmarnock one was delivered the next day as, paid for, however, the one to the town next door has go walkies.

 

So we called royal mail up, now I am sure she was trying to get as many gags in as possible or trying to get fired.

 

Royal Mail can't keep track of its Postmen never mind the post.

 

Royal mail tries to Deliver first class post the next day, however the next day to what no one knows.

 

Royal Mail handle 50 Million items a day however how many millions are lost and broken, I wouldn't like to guess.

 

So when will my next day delivery be delivered? You can't tell, you can't mess around with the forces of Delivery.

 

At this stage I gave up.

 

So if you posted something to Scotland or other side of the UK great it will be there tomoz, if its the next town, you better take it yourself. My claim for lost items will be going in as my gf DOB Certificate was in it and details about me.

www.nwcpnefc.co.uk/forum football, whinging and anything else

I been to see the Doctor and hes diagnosed me with Excessive DCA Crank call Syndrome.

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  • 3 months later...

I posted a parcel on 09/01/09 at 9-25am it is now 20/01/09 the tracking system tells me it is out for delivery today,but it told me that yesterday, I have e-mailed twice without a response and phoned the 0845 number from the website, this is an automated message system that also told me parcel out for delivery today.

I need to talk to a person and find out where my important parcel is, can anyone supply with a phone number that gets me through to a real person. This experience with royal mail has left me with no confidence whatsoever. This is now 11 days and the parcel not arrived

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how weird... im waiting for a pacel that was sent to me on the 9th jan lol surely cant be the same thing lol

 

 

anyway to get to speak to a human call

 

08457001200

 

it will ask you to talk to a computer and say your tracking number..... complete this step but when it asks you for the date you sent it just say you dont know and the comp will throw a wobbly and put you through to someone from this planet..... i cant garuntee which country they will put you through too though lol

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  • 2 years later...

Any help I can get guys for my issue would be great, I posted a 240 x 180 jiffy last tuesday 31/06/11 with a single stick of faulty ram inside and its still apparently not arrived at its destination by today 07/06/11 . I'm fed up with being given the runaround by the computer system and the automated service through their phones so I'm just wondering if I can get a human anywhere to help because it seems impossible to me that this company should be allowed to say sorry we can't track post even tho we provide tracking numbers or that our system can't track the mail even though its being checked through the system at a myriad of different points even more so when you consider my parcel would have to have been handled by humans as it was too big to be handled mechanically :( I am one not impressed user of royal mails services I have lost countless items over the years through these people but this year is taking the biscuit 4 items already whether recorded or first class have been lost by them with no real response on their part. pls any advice would be welcome

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Unfortunately this time was sent through first class in a packed out jiffy by the other half as she had finally had enough of not getting any responses from recorded delivery items she was waiting on so I'm proper fixed to a surface helically along an inclined plane :) Is there anything i can do though I'm really not happy with whats gone on , and thanx for the quick reply :)

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