Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Ann-Marie2006 Novitiate

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    Default Offered a Partial Refund - should I take it?

    I have just been offered a partial refund as a goodwill gestureicon of £600. The total I am looking for is £2000. I have not sent my lbaicon yet as this is the result of my prelim letter. I am not sure whether to send the LBA or to take the money an run!! Also If I am to send the LBA should I change the wording slightly?? Anybody got any advice?

    Pls help
    Tks

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  2. #2
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    Default Re: Offered a Partial Refund - should I take it?

    Hi

    I was offered £400 then £1,200 out of the £2,536 the BOSicon are due me, I refused it and have now entered a claim against them.

    On offering £1,200 they told me that, that was the highest 'legal' amount that the 'BoS' could offer...I rang them and thanked them for their letter and politely refused the offer, I just mentioned that I would only be able to accept the offer as part payment of the outstanding balance, which they refused, so I refused their offer by saying I would really need the entire sum in my acount before the end of the deadline (yesterday), they rang me yesterday and offered me £1,207...£7 more...was a strange one! Don't listen if they tell you they can't offer you more that what they have..its lies!!!

    I issued my first claim for £750 (not inc costs and interesticon) yesterday! Stick with it and hopefully the banks wallet will be a little lighter and yours will be a lot heavier!!!!

    Good luck

    Roxy

    BoS - £2536.00 - 1st Letter sent 20/06/06
    BoS - Standard reply received 24/06/06
    BoS - LBA sent 24/06/06
    BoS - Reply received offering £400 6/07/06 (Refused)
    BoS - Offer upped to £1,200 via telephone 7/7/06 (Refused)
    BoS - Court Action Raised 10/07/06

    Store Card - £87.56
    1st Letter sent - 24/06/06
    Reply Received with full repayment of charges! - 04/07/06

  3. #3
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    Default Re: Offered a Partial Refund - should I take it?

    NO!

    Well, take it if you want, but if YOU owed THEM the money, do you think they'd settle for just a bit of it?

    BoS:- D P A sent 09/06 Prelim. request 29/06 £1755 plus interest
    1st claim Filed 5/10/06 SETTLED 19/10 £747.80 plus £534.31 interest

  4. #4
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    BigCol Novitiate BigCol's Avatar

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    Default Re: Offered a Partial Refund - should I take it?

    Ann-Marie,

    don't accept the offer as "Full and finalicon settlement", if there was a letter to sign and send back, ammend it to read, "I will accept this amount as partial refund". If there's no letter to send back, write them a nice letter/email refusing full and final settlement but accepting the amount as a partial refund and reiterate your deadline for the next stage. They will no doubt refuse your offer, so get ready for that next stage!!

    Big Col
    RBS LBA 20/06/06. WON - 21/10/06
    MBNA(1)-Start-20/06/06, Claim-£250, 15/8 - Winner!!
    MBNA Virgin(2)-Start-20/06/06, Claim £100, 15/8 - Winner!!
    BoS MCard Data Protection Act Sent 20/06/06 - WON 16/10/06
    Green On!
    If the post/advice helps, pse click on the scales!!

  5. #5
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    m coles Novitiate

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    Default Re: Offered a Partial Refund - should I take it?

    They are hoping you will except, DON'T .


  6. #6
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    Default Re: Offered a Partial Refund - should I take it?

    Thanks for the advice. Have decided not to take it and have drafted a reply to them stating I am looking for full refund within 14 days or will proceed to small claims court.


  7. #7
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    cowlie Novitiate

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    Default Re: Offered a Partial Refund - should I take it?

    Definitely the best thing to do Anne-Marie - you will get the lot back.


  8. #8
    kao kao is offline
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    Default Re: Offered a Partial Refund - should I take it?

    Don't feel as though they have the upper hand because they are a large company - they are the ones breaking the law not you.
    I'm glad you've decided to reject the offer. I'm at the same stage with my claim. Don't forget that if you accept it, you lose the right to contest any further charges to your account(s) as far as they are concerned.

    To anyone in the same situation, DON'T DO IT!



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