Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

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BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Default Hindley V Barclays What next **WON**

    Hi, all. I started my action against Barclaysicon approx 4 weeks ago to reclaim £1155 in illegal charges. I had the standard letter from Rose Frimet, Senior Case Manager offering me £465 which I have refused. I was just wondering what can I expect in the next response from Barclays?

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  2. #2
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    Default Re: Hindley V Barclays What next

    You do not say anything about the background to your claim. Did you start with the DPA SARicon letter? It is important to get the stages right. You are not likely to get another offer as Barclaysicon only usually make the first offer of up to 50% then leave it until you file with the courts.

    If you have already done the DPA and prelim letter I would send the lbaicon now and give them 14 days to consider their position, then continue to the court claim stage. Don't be scacred of filing with the court as, so far, no bank has appeared in court over the charges issue and if they do start doing so then you have a great team here behind you for support.


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    starting your claim read through the FAQ's and if there's something you aren't sure of then ask.

    If you win, donate to this site
    Contents of my posts are purely my own personal opinions, some formed by personal experience and some from research. If in doubt seek qualified legal advice.


  3. #3
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    Default Re: Hindley V Barclays What next

    THanks for your reply. To give you some background I started by requesting 6 yearsicon Bank Statements, I then sent them the 1st letter from here listing the dates and amounts charged, and after receiving the offer I sent them the 2nd letter which I adapted to suit my claim. Do you think I should still do the SARicon letter as well? or just wait to see what happens.


  4. #4
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    Default Re: Hindley V Barclays What next

    Personally I would seeing as in the long run it won't cost you anything (you add the £10 fee to the claim) and it may give you more ammunition if they either fail to send it (means they can't use it in court) or any comments made refer to penalty charges.

    Sorry about the patronising post but a lot of people are getting things in the wrong order and I was just checking that you hadn't.

    Good luck


    BEFORE
    starting your claim read through the FAQ's and if there's something you aren't sure of then ask.

    If you win, donate to this site
    Contents of my posts are purely my own personal opinions, some formed by personal experience and some from research. If in doubt seek qualified legal advice.


  5. #5
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    Default Re: Hindley V Barclays What next

    Received a letter this morning saying "we're sorry you are not going to accept our offer" yada yada yada!!.it looks like I will be filing my claim with the county courticon on Monday.. here we go!!!


  6. #6
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    Default Re: Hindley V Barclays What next

    Oh you're in Warrington to .We could be court buddies


  7. #7
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    Default Re: Hindley V Barclays What next

    Just wondering has anyone actually tried for an additional award for distressicon and inconvenience? and won,,,


  8. #8
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    Default Re: Hindley V Barclays What next

    I replied to Chindley via PM but will also post it here for any others

    Quote Originally Posted by blueskies via pm
    I don't think anyone has tried to be honest. It would be very hard to prove and even harder to quantify. You would have to show how much it altered your life and what it cost you. I personally wouldn't risk a claim by trying as the whole claim could be struck out.



    BEFORE
    starting your claim read through the FAQ's and if there's something you aren't sure of then ask.

    If you win, donate to this site
    Contents of my posts are purely my own personal opinions, some formed by personal experience and some from research. If in doubt seek qualified legal advice.


  9. #9
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    Thumbs up Re: Hindley V Barclays

    Court action initiated for £1397.36
    look out Barclaysicon here I come

    Isherwood v Barclays £1155
    1st letter sent 3/6/2006
    Offer of £465 rejected 1/7/2006
    LBA sent 10/07/2006
    bogoff REPLY SENT 12/07/2006
    MCOL COURT ACTION 17/7/2006
    ACKNOWLEDGED 28/7/2006
    DEFENCE ISSUED 17/8/2006
    Defence and AQ received 23/8/2006
    AQ delivered by hand to the County Court 24/8/2006
    Court Date received on 26th Sept for 18th January
    Documents Sent to Barclays and Courts 12th Oct
    2ND JAN SETTLED IN FULL

    MBNA request for £67 refund sent 17/7/2006

    Halifax - Your next

  10. #10
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    Default Re: Hindley V Barclays

    Just aquick question. I have filed my claim with MCOL. At what point do I have to send the court and the bank the details of my case e.g. Full list of money taken with dates ( although the Bank has already had these).

    Isherwood v Barclays £1155
    1st letter sent 3/6/2006
    Offer of £465 rejected 1/7/2006
    LBA sent 10/07/2006
    bogoff REPLY SENT 12/07/2006
    MCOL COURT ACTION 17/7/2006
    ACKNOWLEDGED 28/7/2006
    DEFENCE ISSUED 17/8/2006
    Defence and AQ received 23/8/2006
    AQ delivered by hand to the County Court 24/8/2006
    Court Date received on 26th Sept for 18th January
    Documents Sent to Barclays and Courts 12th Oct
    2ND JAN SETTLED IN FULL

    MBNA request for £67 refund sent 17/7/2006

    Halifax - Your next

  11. #11
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    Default Re: Hindley V Barclays What next

    No need until allocation questionnaireicon stage.


  12. #12
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    Default Re: Hindley V Barclays What next



    Isherwood v Barclays £1155
    1st letter sent 3/6/2006
    Offer of £465 rejected 1/7/2006
    LBA sent 10/07/2006
    bogoff REPLY SENT 12/07/2006
    MCOL COURT ACTION 17/7/2006
    ACKNOWLEDGED 28/7/2006
    DEFENCE ISSUED 17/8/2006
    Defence and AQ received 23/8/2006
    AQ delivered by hand to the County Court 24/8/2006
    Court Date received on 26th Sept for 18th January
    Documents Sent to Barclays and Courts 12th Oct
    2ND JAN SETTLED IN FULL

    MBNA request for £67 refund sent 17/7/2006

    Halifax - Your next

  13. #13
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    Default Re: Hindley V Barclays

    My claim has been acknowledged on 28/7/2006 I was kind of hoping they had mislaid it, oh hum, never mind. Do they have 28 days from the date it was deemed served to file the defence?

    Isherwood v Barclays £1155
    1st letter sent 3/6/2006
    Offer of £465 rejected 1/7/2006
    LBA sent 10/07/2006
    bogoff REPLY SENT 12/07/2006
    MCOL COURT ACTION 17/7/2006
    ACKNOWLEDGED 28/7/2006
    DEFENCE ISSUED 17/8/2006
    Defence and AQ received 23/8/2006
    AQ delivered by hand to the County Court 24/8/2006
    Court Date received on 26th Sept for 18th January
    Documents Sent to Barclays and Courts 12th Oct
    2ND JAN SETTLED IN FULL

    MBNA request for £67 refund sent 17/7/2006

    Halifax - Your next

  14. #14
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    Default Re: Hindley V Barclays What next

    Yes


  15. #15
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    Talking Re: Hindley V Barclays

    Received my Acknowledgment through yesterday K.J is defending in full.... HOW RUDE!!!

    Isherwood v Barclays £1155
    1st letter sent 3/6/2006
    Offer of £465 rejected 1/7/2006
    LBA sent 10/07/2006
    bogoff REPLY SENT 12/07/2006
    MCOL COURT ACTION 17/7/2006
    ACKNOWLEDGED 28/7/2006
    DEFENCE ISSUED 17/8/2006
    Defence and AQ received 23/8/2006
    AQ delivered by hand to the County Court 24/8/2006
    Court Date received on 26th Sept for 18th January
    Documents Sent to Barclays and Courts 12th Oct
    2ND JAN SETTLED IN FULL

    MBNA request for £67 refund sent 17/7/2006

    Halifax - Your next

  16. #16
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    Default Re: Hindley V Barclays

    Just checked my MCOL and Barclaysicon have sent in their Defence:o

    Isherwood v Barclays £1155
    1st letter sent 3/6/2006
    Offer of £465 rejected 1/7/2006
    LBA sent 10/07/2006
    bogoff REPLY SENT 12/07/2006
    MCOL COURT ACTION 17/7/2006
    ACKNOWLEDGED 28/7/2006
    DEFENCE ISSUED 17/8/2006
    Defence and AQ received 23/8/2006
    AQ delivered by hand to the County Court 24/8/2006
    Court Date received on 26th Sept for 18th January
    Documents Sent to Barclays and Courts 12th Oct
    2ND JAN SETTLED IN FULL

    MBNA request for £67 refund sent 17/7/2006

    Halifax - Your next

  17. #17
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    Default Re: Hindley V Barclays What next

    MY Defence has come together with my aqicon form, I'm not sure if its the standard Defence or not, I cant see anywhere that says"The Particulars of Claim do not provide details or particulars of the account in question and / or the precise charges alleged to have been unlawful, or the date thereof. Notwithstanding the claimant?s failure to correctly identify and particularise an account held with the Defendant,"
    Mine says
    "It is admitted the Claimant has an account number******* sortcode** ** ** To the extent it is alleged that the claimant incurred bank charges on her account for unauthorised borrowing (whether "paid referral" or any other such fees) it is admitted that such charges were debited from the Claimants account: however , the Defendant puts the claimant to strict proof of each charge and the date thereof.
    Is this the same but worded differently?

    Isherwood v Barclays £1155
    1st letter sent 3/6/2006
    Offer of £465 rejected 1/7/2006
    LBA sent 10/07/2006
    bogoff REPLY SENT 12/07/2006
    MCOL COURT ACTION 17/7/2006
    ACKNOWLEDGED 28/7/2006
    DEFENCE ISSUED 17/8/2006
    Defence and AQ received 23/8/2006
    AQ delivered by hand to the County Court 24/8/2006
    Court Date received on 26th Sept for 18th January
    Documents Sent to Barclays and Courts 12th Oct
    2ND JAN SETTLED IN FULL

    MBNA request for £67 refund sent 17/7/2006

    Halifax - Your next

  18. #18
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    Default just a quick question. defence received

    MY Defence has come together with my aqicon form, I'm not sure if its the standard Defence or not, I cant see anywhere that says"The Particulars of Claim do not provide details or particulars of the account in question and / or the precise charges alleged to have been unlawful, or the date thereof. Notwithstanding the claimant?s failure to correctly identify and particularise an account held with the Defendant,"
    Mine says
    "It is admitted the Claimant has an account number******* sortcode** ** ** To the extent it is alleged that the claimant incurred bank charges on her account for unauthorised borrowing (whether "paid referral" or any other such fees) it is admitted that such charges were debited from the Claimants account: however , the Defendant puts the claimant to strict proof of each charge and the date thereof.
    Is this the same but worded differently?

    Isherwood v Barclays £1155
    1st letter sent 3/6/2006
    Offer of £465 rejected 1/7/2006
    LBA sent 10/07/2006
    bogoff REPLY SENT 12/07/2006
    MCOL COURT ACTION 17/7/2006
    ACKNOWLEDGED 28/7/2006
    DEFENCE ISSUED 17/8/2006
    Defence and AQ received 23/8/2006
    AQ delivered by hand to the County Court 24/8/2006
    Court Date received on 26th Sept for 18th January
    Documents Sent to Barclays and Courts 12th Oct
    2ND JAN SETTLED IN FULL

    MBNA request for £67 refund sent 17/7/2006

    Halifax - Your next

  19. #19
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    Default Re: just a quick question. defence received

    Pretty much, yes. When they say the are putting you to strict proof they are using unnecessary lawyer language. They mean that you will have to prove that each and every charge was taken, what it was for and the amount and date - all information that they already have anyway.

    If you served your schedule of charges plus interesticon with the Claim Form you need do nothing. If you did not then you need to send them a copy of the schedule telling them that it sets out each and every charge and that you will be relying on it at any hearing. Also send a copy to the court for their file.


  20. #20
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    Default Re: Hindley V Barclays What next

    Finally received my Court date, 18th January, seems a long way off, I dare say it will soon come around.

    Isherwood v Barclays £1155
    1st letter sent 3/6/2006
    Offer of £465 rejected 1/7/2006
    LBA sent 10/07/2006
    bogoff REPLY SENT 12/07/2006
    MCOL COURT ACTION 17/7/2006
    ACKNOWLEDGED 28/7/2006
    DEFENCE ISSUED 17/8/2006
    Defence and AQ received 23/8/2006
    AQ delivered by hand to the County Court 24/8/2006
    Court Date received on 26th Sept for 18th January
    Documents Sent to Barclays and Courts 12th Oct
    2ND JAN SETTLED IN FULL

    MBNA request for £67 refund sent 17/7/2006

    Halifax - Your next


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