Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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Thread: sarahh117 V RBS

  1. #1
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    Unhappy sarahh117 V RBS

    well its been 14days since i asked for the money back,i sent copys of all my charges and the letter stating they have 14days,before i take action,so could sum one tell me if this is the right time to go ahead with moneyclaim,ive not had one letter back regarding the letter i sent to them,please help

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  2. #2
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    Stewart Nicol Novitiate

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    Default Re: sarahh117 V RBS

    Hi Sarah,
    I am sure someone will be along to help shortly,i just wondered when i read your post,Did you get receipts from RBSicon for your letters,my branch responded within 2 days ( paisley head office branch),,,just a thought

    Good Luck

    Stewart


  3. #3
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    Default Re: sarahh117 V RBS

    thanks 4 a fast reply,what i did was i went down to my bank and handposted the statements,when it was closed lol,got a bit nervous i suppose.


  4. #4
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    Default Re: sarahh117 V RBS help!!!!!!!!!

    could anyone tell me,should i ring my bank,and just see why ive not heard of them,our just go straight to moneyclaim,i wished i sent the letter and statements recorded deliv now dam blast?


  5. #5
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    Default Re: sarahh117 V RBS

    Sarah,
    If you have not got receipts for your intro letter,they could easily say,they have not recieved them,i am new to this as well,but from reading the forum everyone seems to advise get a receipt,i know what you mean it is a bit nerve wracking,personally i would phone them and ask if they recieved your letter,at least them you would know if they are just trying to stall you.But dont panick,wait to you have had feedback from some of the experienced people on the forum,there is a lot of knowledge here.Keep me posted how you are getting on and i will do the same sounds like we are at the same stage

    regards
    Stewart


  6. #6
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    Default Re: sarahh117 V RBS

    Hi Sarah,

    Is that your first or second letter, if you read the step by step guide, you should've sent a preliminary letter giving them 14 days, and then a lbaicon giving them a further 14 days.

    If it was your first don't worry just send the LBA by recorded delivery or hand deliver it and get a receipt.

    Stacy

    NatWest - Settled in full 22/05/06

    RBS- Prelim sent 9/05/06 £1,147
    £500 offer 27/05/06, rejected 30/05/06
    LBA sent 25/05/06
    MCOL 15/06/06
    Defence received 20/07/06
    Settled in full 01/09/06 wahey!!!!!!!!!

  7. #7
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    Default Re: sarahh117 V RBS

    The letter i sent is the first ive sent,ive just rang the bank,and they said it would have gone to there legal department,i asked for there num and they said they didnt have it,yeah rite i thought,the letter i sent was stating how much they had charged me,and i gave them 14days 2 get back to me,i dont wnt sound daft but which is the lbaicon,n do i send that 2 my branch? thanks sarah x


  8. #8
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    Default Re: sarahh117 V RBS

    ive just had a look at the lib,and noticed what ive done,ive sent the lbaicon first,crimes i hope its goin be ok,ive just read then as they av gone down the list,so it looks like ive jumped infront,if any1 can help me out then i would be realy happy thanks sarah x


  9. #9
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    Default Re: sarahh117 V RBS

    I'd just send the lbaicon again giving them another 14 days , then they've had the recommended 28 days notice! Send it recorded or get a receipt for it this time!

    NatWest - Settled in full 22/05/06

    RBS- Prelim sent 9/05/06 £1,147
    £500 offer 27/05/06, rejected 30/05/06
    LBA sent 25/05/06
    MCOL 15/06/06
    Defence received 20/07/06
    Settled in full 01/09/06 wahey!!!!!!!!!

  10. #10
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    Default Re: sarahh117 V RBS

    I agree completely with StacyMason, send the lbaicon again, so long as you are seen to be allowing the banks reasonable time, the Courts will 'be on your side'!

    Big Col
    RBS LBA 20/06/06. WON - 21/10/06
    MBNA(1)-Start-20/06/06, Claim-£250, 15/8 - Winner!!
    MBNA Virgin(2)-Start-20/06/06, Claim £100, 15/8 - Winner!!
    BoS MCard Data Protection Act Sent 20/06/06 - WON 16/10/06
    Green On!
    If the post/advice helps, pse click on the scales!!

  11. #11
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    Default Re: sarahh117 V RBS

    thanks guys,i will get straight on it yet again lol,n i wil keep u posted thanks again sarah x



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