Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Looking for a bit of advice if anyone can help. I have sent the prelim letter to the RBS (my local branch) which I did get a response within the 14 days. The response was that they are regulated by the FSA and are allowed up to 8 weeks to deal with a complaint and that the 14 days I had given them was not enough time. They stuck the usual bumf forms in about how they deal with complaints. Are they correct in this or should I go ahead and send the lba letter anyway?
send your lba, stick to your timetable not theirs ok? good luck to you and welcome!!!
I QUESTION THEREFORE I AM!!
Unfortunately i'm not an expert in any given field legally and my advice and that of the Consumer Action Group and the Bank Action Group is given without prejudice and without liability so please if in any doubt whatsoever seek help from an insured qualified professional. Contents of my posts are purely my own personal opinions and not condoned or endorsed in any way, shape or form by CAG. Thank you!