Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Hi.
I wonder if anyone can give me any advice regarding my mint credit card charges. I first sent a preliminary letter at the end of last year and they wrote back offering me a fraction of the charges I had requested be refunded. Life then got incredibly busy and I didn't take it any further.
Last week I got around to writing again and they have replied with their original offer and say
"In line with the Financial Ombudsman Service's guidelines, you have a period of six months, from when you first brought this matter to our attention, to resolve your concern. This period had now elapsed.
...Please be advised that we will not respond further to any correspondance relating to this matter."
They have credited my account with the original offer. Is this as far as I can now take it, as they say, or can I continue and hopefully get the whole amount refunded?
Any advice would be gratefully appreciated, elly67
Advice needed for MINT
Service's guidelines, you have a period of six months, from when you first brought this matter to our attention, to resolve your concern. This period had now elapsed.
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