Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Hi all,
I just wanted to introduce myself and say hello. This all seems really organised and a life saver.
I don't know if anyone has had any problems with Tiscali. In a nutshell - £44 from direct debits, they refuse to refund me the money saying I 'regraded' within minimum term - I didn't regrade and wouldn't have at the time they state, Jan 08 as I was waiting to complete on our property and we eventually moved in March 08. I know its a small amount but it is just not right they keep my money.
Is there anyone who has any such experience with these vile people.
I have had a similar problem insomuch as that Tiscali take money for something that was never agreed with them, and l made a similar thread in this forum in which legalpickle made a suggestion you might like to look at.
I had some complaints with Tiscali, and I wrote to CISAS. They are the 'watchdog' for Tiscali since Tiscali opted out of OFCOM.
After my CISAS complaint, which included copied of all correspondence I sent to Tiscali, I won, and received £200 IN COMPESATION FOR ALL THE STRESS THEY CAUSED ME.
You can apply to CISAS if you have a deadlock letter, or if not, then if 3 months have passed from the initial date of your complaint.
It is advisable to write hard copy letters, or send emails to companies, since phone calls rarely bring results and customers rarely have recordings to back up their arguments. Rule number 1 therefore: PUT IT IN WRITING!