Thread: Final Stages - Would like some help please

Hi all

Would appreciate a little advice here please, I have been trying to claim back my penalty charges with RBS since March of this year, I have been passed from pillar to post, and have had no success, I issued my final letter requesting a refund to Joyce Tudor about a month ago, and was met with a reply stating that I should contact Stuart Highley about a refund of my charges.

So far I have done everything as advised on this site, even giving the bank the benefit of the doubt and allowing them longer to reply to my letters. Now I'm getting fed up, my final letter issued a month ago stated that I would like a refund within 40 days etc etc, giving the amount etc etc, and said that if the bank failed then I would issue court proceedings.

I suppose what I am getting at is, do I now send copies of everything I have to Stuart Highley in the vain hope that he may do something about it, or do I now issues Court Proceedings ? Has anyone had any successfull dealings with this chap, am I likely to receive anything if I contact him or will it be another waste of time? in which case I'll be better off to go through the courts, we are talking a lot of money here, it was about £4500 when i added it all up, so with interest etc it will be over £6000 to settle at court.

Would appreciate any advice here from those who are going through it at the moment

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thanks folks, that's kind of what I thought, but just needed a bit of encouragement.

Will let you know how I get on