Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
You will nver believe it!!
Last night at 11.15pm,i booked flight only for me and 2 friends to go to turkey for my birthday in two weeks to visit friends.
I woke up this morning to the new that XL holidays are now in administration!!
Ive called my credit card company and was told im not covered by ATOL because i didnt book a package holiday!!
£750.00 out of pocket and not a chance in hell by the sounds of it in getting it back!
You called your credit card because.... you booked using the card?
If so, then the flights do not have to be ATOL protected, your card issuer is jointly liable and you should seek a refund through them.
This doesn't help you get to where you want to be, of course. I have friends who also booked with them and I've been searching for alternative flights this morning. Prices seem VERY high at the moment - I wonder why?!!!
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Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.
yes i used my credit card to pay,but they tell me im not covered.
so i should persue them and explain joint liabilty??
Theres no way im searching for alternative flights because i cant afford too!! I want my money back and i cant believe that right up until late last night,when they clearly knew of this,they were taking money from people!
what is wrong with these people!!
If you paid by credit card, phone them back. You are covered by section 75 of the Consumer Credit Act. Do not let anyone tell you that the only cover is from ATOL - this relates to holiday bookings where the operator placed a bond with the CAA ATOL insurance scheme - it has no relevance whatsoever to your credit card payment.
If the person you speak to does not know their job, ask to speak to a supervisor. If you receive a quick refund, you might be able to organise your holiday with another flight provider.
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Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.
sent a letter to my c/card compant with a copy of scetion 75 of consumer credit act attached.
The have put the money to disput and frozen it until they review my claim.
XL holidays administration!!
only for me and 2 friends to go to turkey for my birthday in two weeks to visit friends.
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Re: XL holidays administration!!
