Thread: Original Agreements

The DCA does not have to provide the original in court. It only has to provide a true copy of the original, so if it was scanned and the scanned copy is produced, as long as the DCA confirms that it is a true copy, then it will be ok. Generally, this is good news because it needs to be legible and include the original T&C's. Foruntately for us, most scans did not include the original T&C's or they were unreadable, so it would be unlikely to pass the tests set out in the CCA 1974.

has anyone actually won a case due to an illegible CCA?

Although thats what the regulations say, I wonder whether in court the judge says e.g. you can read the financial amounts so the fact you can't read all the Ts and Cs is immaterial....

I assume then that no-one has actually won a case on this point, then - which doesn't bode well...