Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Clamped in work car park

    Hi all,

    A colleague has been clamped in a work car park today.

    Basically last week he changed his car, but had forgotten to get the permit changed to his new reg/car. Besides this, he had also forgotten to display the permit in his windscreen.

    He has paid the £125() to have the car unclamped, as he obviously had no choice.

    Question being - can he claim this back? The car park is open air, quite "open plan". The terms and conditionsicon are tied to a couple of the lampposts, but there are no signs on entry or exit of the car park, none at the entrance to the office, and basically you would only see them if you made the conscious effort to go over and read them if that makes sense.

    I do know the parking firms name, if I can post it here....?

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    7 years in retail customer service

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  2. #2
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    Default Re: Clamped in work car park

    Hi Mr Shed,

    Have you seen the clamping sticky:

    http://www.consumeractiongroup.co.uk...ing-guide.html


  3. #3
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    Default Re: Clamped in work car park

    Doh - should have checked this first

    Cheers Steve!

    7 years in retail customer service

    Expertise in letting and rental law for 6 years


    By trade - I'm an IT engineer working in the housing sector.

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    Please click the star if I have helped!!

  4. #4
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    Default Re: Clamped in work car park

    Still not really sure - guess it depends on the signage then...?

    Has anyone successfully done a chargeback on these on the basis it was under duress? IF so, whats the timescale(i.e. can the chargeback be done AFTER any appeal directly to the company was unsuccessful)?

    7 years in retail customer service

    Expertise in letting and rental law for 6 years


    By trade - I'm an IT engineer working in the housing sector.

    Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

    Please click the star if I have helped!!

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    Default Re: Clamped in work car park

    Quote Originally Posted by MrShed View Post
    (i.e. can the chargeback be done AFTER any appeal directly to the company was unsuccessful)?
    I think you might as well look into the chargeback option straight away as I can asure you your appeal has been unsuccessful.


  6. #6
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    Default Re: Clamped in work car park

    LOL

    Incidentally crem, same company that you had an issue with

    7 years in retail customer service

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    Default Re: Clamped in work car park

    Has he tried getting money back from his employer, they would not want unhappy employees would they or them worrying about silly things like this. just a thought. could happen to anybody. also I would get employer to get clampers to check in the office to see if anybody has got a car in car park with no sticker before clamping, afterall they are working for them.
    I got my employer to pay for my parking tickets when out on business and did not have time to move car from bay.


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    Default Re: Clamped in work car park

    Quote Originally Posted by MrShed View Post
    LOL

    Incidentally crem, same company that you had an issue with
    Well I've had nothing yet after 14 weeks since my little yellow envelope. Maybe they make enough money off the instant clamp payments at your work place plus the victims who pay the daft invoices at the reduced rate.


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    Default Re: Clamped in work car park

    At £125, they dont care about poxy little customers like you crem

    Thanks ray, will suggest that to him.

    7 years in retail customer service

    Expertise in letting and rental law for 6 years


    By trade - I'm an IT engineer working in the housing sector.

    Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

    Please click the star if I have helped!!


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE