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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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Invoice for used van.


kevmaz
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Hi, This is my first post on this exellent forum.I bought a used van from a car sales place, the advert for the van on the car sales website,reeled of a load of specifications for the van which included Air conditioning, whist driving the van home (but thats another story) I switched the AC on but it did not work blowing air but not air conditioned air. I reported this to the car sales place but were told it would need regassing at my expence.

Told to read the invoice I had signed which states (I understandthat the seller of the vehicle takes no responsibilty for the working order of any sercurity devices which includes items such as Alarms, immobilisers, "RED KEYS", or stereros, and AIR CONDITIONING etc...) Surely this can not be right, this sounds like SOLD AS SEEN which I thought was illegal.

Can someone help with this as this is just the tip of the iceberg with this van.:mad:

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If the add said air con, then that must be deemed to mean working!

any qualification of sales is worthless unless it was part of the agreed terms of the sale, which you agreed to. unfortunately you signed the sales invoice which would make any claim a bit difficult!

this would not be applicable or have any validity to any aspect of the vehicles road worthyness though.

However I still think you have valid claim as it was advertised as having air conditioning and unless you were told it was not working before you paid for it. I would suggst you approach them on this basis and see where you get otherwise you would have to take them to court; maybe just worth getting done yourself, especially if the van was cheapish!

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You receive an invoice 'after' the sale so unless these specific points were brought to you attention at the time of purchase, they have no legal power.

 

Were you given the opportunity to read this invoice before purchase?

 

What is the 'etc;' after air conditioning?

Edited by Conniff
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You receive an invoice 'after' the sale so unless these specific points were brought to you attention at the time of purchase, they have no legal power.

 

Were you given the opportunity to read this invoice before purchase?

 

What is the 'etc;' after air conditioning?

 

Hi ,thats what the invoice states "air conditioning etc" No nothing was brought to my attention regarding faults I just signed maybe they thought I was a mind reader, because they also did not tell me the brakes were useless, a spanner warning light on the dashboard,black smoke emiting from the exhaust when i accelerate(I have had the van to a diagnostic center who informs me that the fuel injectors are failing and need replacing (hence black smoke)at a cost of £1400(ouch) they did not tell me about that either. I have taken the van back to garage twice to get these problems sorted out but they will do nothing about it. So what do I do now:???:

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There is only one thing you can do Kev - reject it under the sale of goods act.

 

No amount of words can be used to take away your rights under the soga, and an ambiguous statement such as 'etc;' (which could cover every single fault you can think of or which you complain of and they decide comes under 'etc;') cannot be used to limit those rights.

 

Only if they specifically brought to your attention a fault which you accepted or something they could not have known about, can it be discounted, but not for really obvious things that you should have noticed without being told.

 

It is illegal to emit black smoke, so the van is not fit for purpose.

 

When did you purchase the van?

How old is the MoT?

Were you given the 'advice' sheet with the MoT certificate?

 

You can only reject it in writing and must not use the van again.

Edited by Conniff
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There is only one thing you can do Kev - reject it under the sale of goods act.

 

No amount of words can be used to take away your rights under the soga, and an ambiguous statement such as 'etc;' (which could cover every single fault you can think of or which you complain of and they decide comes under 'etc;') cannot be used to limit those rights.

 

Only if they specifically brought to your attention a fault which you accepted or something they could not have known about, can it be discounted, but not for really obvious things that you should have noticed without being told.

 

It is illegal to emit black smoke, so the van is not fit for purpose.

 

When did you purchase the van?

How old is the MoT?

Were you given the 'advice' sheet with the MoT certificate?

 

You can only reject it in writing and must not use the van again.

Hi, Thanks for that, I bought the van 21-6-08,A mot was carried out on the van 14-6-08 also a brake test result test sheet, and a Exhaust emission test result sheet passing the van with no advisory comments on the mot (which I find rather suspicious) the car sales center I bought the van from send all their vehicles to this Mot garage. I have contacted my local Trading standards office who sent the car sales center a letter with my concerns, they said I should take the van to the the garage who carried out the mot, which I am reluctant to do that bearing in mind this is the garage who passed the van with flying colours. I have taken the van to a Bosch OFT garage to have diagnostic carried out, who high lighted various problems, I am self employed so I need to use the van to carry out my daily business no van no work no income.I sent a strong worded email to the car sales center on Friday (no reply as yet if ever) informing them I be shall visiting my local citizens advice center to see were I stand legally, do you think I have have a watertight case?

Regards Kevin.

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Yes if you reject it undr SOGA, stating why etc. and ask for all monies to be refunded, This must be done in writing and you must not use it as you would be compromising the reason why you are asking for your money back; i.e. not fit and faulty, dangerous - no brakes!

I trust it was a cash sale no hp involved etc.

Youmay end up having to take them to court, how much is involved?

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Yes if you reject it undr SOGA, stating why etc. and ask for all monies to be refunded, This must be done in writing and you must not use it as you would be compromising the reason why you are asking for your money back; i.e. not fit and faulty, dangerous - no brakes!

I trust it was a cash sale no hp involved etc.

Youmay end up having to take them to court, how much is involved?

Hi, because the brakes were so poor, this was disbuted by central car sales (well they must be they gave me a certificate to say they had passed) I replaced the front brakes and cleaned up the back ones, brakes are now ok.I was starting to bite the bullet not knowing the legal issues involved or where I stood hence my questions on here, the van cost me approx £4500 cash. So far it has cost me approaching £1000 with diagnostic checks (another thing central car sales would not accept from a registerd Bosch OFT garage findings)parts/labour and loss of earnings,

the potential bill to replace the fuel injectors (hence black smoke from exhaust) of £1400 is really the last straw and I want all my money back.

Forgive my niaivety in what I should have done and what I should do, but I am just a ordinary working man who just wanted a van to carry out my business. So now what do I send Central Car Sales a letter under SOGA or do I go down the citizens advice road, which will carry the most clout.The only problem I have got now is still the black smoke (another certificate to say it passed its emmision test) £1400 would just about wipe me out.

Oh by the way why did my trading standards not advise me about SOGA when I first contacted them?

Kevin

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I think your working on the van Kev will reduce or nullify your chances of rejection, it's not the same van they sold you, and as you have done work on it, they could even go as far as to say you caused the other problems as it was ok when you bought it and the MoT will show that.

 

I think the best we can hope for now is a repair.

 

Did the diagnostic garage do an emmission check and was it out of spec?

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Agree with Coniff, If emmissions illegal and should not be on the road then the dealer must put it right at no cost to you.

Under SOGA not fit for purpose, write to them and give them 7 days to respond and if they refuse or dont respond you will get work done elswhere and take them to court for the cost.

If you reject the vehicle on the emmissions faiure ( probably sufficient grounds on its own ) you will have stop using it and may take some time to get it resovled, so you will be without a van.

So its up to you. You can report them to trading standards, may help.

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