Thread: WELCOME and PPI ..where do we begin !!

my husband and I think we were missold PPI with welcome and need some help to decide if we are right or not.... We aint too sure of things like this and thats why we in alot of bother probably..... We were told we had to take the insurance or we wouldnt get the loan so we had no option at the time but we feel really snookered by them..... We just got told that we in £1600 arrears with them despite payin by direct debit every month...So how can we be in arrears?... I think we changed bank account twice and they were on the fone to me the day before the payment was due out of bank...so they knew it was cancelled before it was due to be paid...very strange.....anyways, my point is...they never gave us chance to get into arrears coz they always foned to ask for cash payment which we done and we have receipts for them payments..... They kept harrassin my hubby at work went hey got a written letter from me askin them not to phone his work..... They kept tryin to get us to take another loan...Its never endin with them so I think we are due a refund but need help workin it all out...any help much appreciated