I am trying to find out what the rules are in relation to arrear fees being charged on arrear fees. Have a situation where I have paid the total amount on statement including the arrear charges and then received another statement with arrear charges which I paid and then binned future letters from the store company, until I received a red envloped letter recently with additional charges. I am therefore trying to find out the rules in term of the charges, so that I could challenge them.
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