What to do if your car has been towed away and you've already paid to retrieve it
Hello, this is my first post here. I apologise if this question has been answered previously; I have looked but couldn't find anything. So...
My brother recently came to stay with me for the weekend and he parked in our building's private car park, which is managed by CPS. We had told him to park in our space (we don't have a car) but someone else had parked in it (this happens from time to time) so he parked in the nearest available space.
His car was towed away during the night and they demanded £425 for its release (£250 for the impounding fee, £150 for releasing the wheel clamp (yep, they clamped it too) and £25 for storage). He needed his car so he paid up.
There are signs up, but he says he didn't see them, and it's true that they are not particularly visible. He arrived in the dark, so the ones at the entrance were not clear, and there were none visible from the space he parked in.
If it was just a 'fine' they'd issued (which they opted against) I would have told him to contest it as advised in these forums. But as he has already paid the charges, is this the end of the matter, or can we do something about it?
We also have issues about them being offensive, rude, etc, but not sure if that is of any help.
Thanks for listening.
pembo
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Originally Posted by pembo
