Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Trying to get my car sorted

    Hi all, thanks for all of the help you've given me so far.

    I do have a particular query, which doesn't seem to have been answered (well, not that my searches have turned up, anyway!).

    We bought an MG TF in June from a car supermarket, which developed a couple of problems, one of them dangerous. The dangerous fault was due to an incorrect part fitted to the car before we bought it. The car came with one of those "free" 3mth warranties.

    On the advice of the car supermarket, we contacted the warranty company and on their advice, we took the car to an MG specialist, who eventually repaired the car & which we paid for. The warranty company have subsequently offered to pay approx. 1/2 the cost of the repair.

    Whilst the car was in for repair, we checked the VOSA website and found that the MOT the car supermarket provided had an advisory issued (which they didnot give to us when we picked the car up), showing

    Date of test:12/06/2008 Certificate issued (Pass)
    Odometer reading:52,661 Miles
    Test number:411744468111
    Test station name:ENTERPRISE TYRES AND EXHAUSTS LIMITED
    Test station number:1ALA35
    Test station telephone number:01792816731
    Test class:IV
    Test expiry date:11/06/2009
    Advisory Notice issued
    Rear Brake pad(s) wearing thin (3.5.1f)
    Service brake Your vehicle has only just met the required service brake efficiency. It would appear that the braking system requires adjustment or repair. (3.7.A.8)
    Oil leak

    We wrote to the car supermarket a couple of weeks ago about getting the money back that we've already paid out as well as getting the MOT faults fixed, and (surprise!) have not heard back from them, so now I'm writing a more robust letter.

    I can post the copy of my first letter if anyone's that interested...

    My question is: can I reject the car under the terms of the SOGAicon for the MOT faults, even though we've had other faults repaired? What are my options for taking this further?

    Cheers all,
    Ian

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  2. #2
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    Default Re: Trying to get my car sorted

    Quote Originally Posted by edcirh View Post
    My question is: can I reject the car under the terms of the SOGAicon for the MOT faults, even though we've had other faults repaired?
    Ian
    In a word, no.

    What MoT faults - they are advisory notices, not faults. The car (quite rightly) passed it MoT at the time.


  3. #3
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    Default Re: Trying to get my car sorted

    Thanks Pat, I'd guessed as much.

    To add a bit more detail, I'm trying to get the dealer to complete the repairs that have been highlighted in the MOT advisory, as well as reimburse us our costs for repairing a (dangerous) fault which was present before we purchased the car - I just need to know how much legislation I can throw around in what (I believe) will probably turn into a sh*t-fight.

    BTW - I'd consider "braking system requires adjustment or repair" to indicate a fault...;-)


  4. #4
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    Default Re: Trying to get my car sorted

    Quote Originally Posted by edcirh View Post
    BTW - I'd consider "braking system requires adjustment or repair" to indicate a fault...;-)
    No - what that is saying is that it will need attention in the future, as Pat says, it met all requirements of the MoT.

    If the insurance company is paying half, then don't ask for recompence, send them a bill for the other half and while you at it, ask them for a set of brake pads free and fit them yourself.

    You could of course ask them 'why' they did not pass on the advisory in the hope that it will embarrass them, it is, after all, part of the MoT certificate.

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  5. #5
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    Default Re: Trying to get my car sorted

    In my opinion the dealer should pay the other half of the repair for the 'Dangerous part' they sold it to you in that condition.
    The others are minor, but would still ask the dealer to sort out.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE