Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Having crossed swords with cap one I now have to battle with BCard.
I sent them a letter at the end of June stating my financial position to which they replied - Well if you get in to trouble please contact us - *****! Hum, this is going to be fun me thinks.
I was continually contacted by phone but no letters so having researched the subject on here CAG. I sent a harassment letter 08/07/08 and a CCA letter as they were driving me mad by contacting me so many times a day. Letter from BC customer relations! vowing the resolve the compliant by the 12/08/08 second letter since date moved to 10/09/08.
21/08/08 I sent letters regarding the CAA failure (they sent me a complaint reply letter and a "we value your feedback leaflet") this now has a new 7 day deadline - and a S.A.R - (Subject access request) also a Stern reminder of the telephone harassment letter with a copy going to TS and OFT and my MP.
Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.
Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.
Did you include the £10 fee with your S.A.R - (Subject access request) and the £1.00 fee with the CCA request. Ideally, they should be 2 separate letters.
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During the S.A.R. wouldn't the CCA be provided?
Or is this not a requirement within the remit of a S.A.R. request.
I sent a CCA at first to qualify the contract etc... and since they are now hassling me and not answering, having sent me in effect autographed junk mail! I now require the full account details AND a list of charges they have applied to the account, because as of the date of the CCA expiry they are in breach of the laws, and cannot levy charges etc, and also cannot harass me. so a SAR is the only way to find out what they have done with the account and more important the details and to whom they have passed it and again as I see it they have broken the law in passing my information on an account which is in DISPUTE.
Wessels
cheers
DD
regards
DerbyDude....
Down but not out, divorced happy, but skint! and well annoyed
Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.