Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default noomill's secret friend v Creation Finance/Lowells **WON**

    Helping a friend (yes really!) in her battle with Lowell over an alleged debt with Creation Finance.

    She has recieved 4 postcards from Lowells begging her to ring them over the last month.

    She went and rang them before getting the "Never ever speak to them" speech from me.

    First thing I did was get her to CCA them. This was signed by them the day after it was sent.

    Two days later she got a "pay up within 10 days or we'll take you to court" letter. This letter was dated 5 days before they got the CCA request. I dont believe it was posted on the date of the letter.

    The same day as this letter arrived, an identical letter addressed to her arrived at her parents house.

    They have until 4 Sept to comply with the CCA request.

    Shes in a bit of a flap as she obviously doesnt want her mum finding out, but she was staying at her mum's when the alleged debt began.

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  2. #2
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    Default Re: noomill's secret friend v Creation Finance/Lowells

    On my own case with Lowells, they have laid off any further contact until they can produce my agreement.

    In my friends case, they seem to be continuing to hassle.

    Obviously, the CCA request may not have made it to the correct person yet.

    It took a week for them to send me an acknowlegment of my CCA request.


  3. #3
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    Default Re: noomill's secret friend v Creation Finance/Lowells

    Im going to suggest that she send Creation a SARicon for all statements, default notice and list of all charges and interesticon applied to the account.


  4. #4
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    Default Re: noomill's secret friend v Creation Finance/Lowells

    Quote Originally Posted by noomill060 View Post
    Obviously, the CCA request may not have made it to the correct person yet.

    It took a week for them to send me an acknowlegment of my CCA request.

    Their internal mail distribution system is entirely a matter for them; the CCA clock started ticking on the day they signed for the letter. Now, of course, they only have 12 working days to comply.

    A recent article in Moron's Weekly (or was it Credit Today?), warned debt purchasers and DCAs of the dangers of pursuing debts without having the correct paperwork since CPUTR came in; it seems that as an industry they are so convinced of their invincibility that they do not want to listen or change their practices.


  5. #5
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    Default Re: noomill's secret friend v Creation Finance/Lowells

    Update:

    The letter recieved at my friend's house wasnt connected with this alleged debt.


  6. #6
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    Default Re: noomill's secret friend v Creation Finance/Lowells

    On the subject of CPUTicon, I rang TS in Belfast, suggesting that Lowell's hassling may be in breach of CPUT, but the person I spoke to didnt agree.

    Anyway, panic over for now, the letter sent to her mum's address was a letter from Lowell's chasing a £40 "debt" consisting entirely of bank charges. This was originally £190 until I got her to challenge the charges.

    They knocked £150 off and she accepted, for the sake of a quiet life.

    But if Lowells want to take it further, they wil have a fight on their hands.


  7. #7
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    Default Re: noomill's secret friend v Creation Finance/Lowells

    Quote Originally Posted by noomill060 View Post
    On the subject of CPUTicon, I rang TS in Belfast, suggesting that Lowell's hassling may be in breach of CPUT, but the person I spoke to didnt agree.
    One has to wonder whether they don't agree because if they did, they'd have to do something about it...

    My own experience of Belfast TS was equally unrewarding; the person I spoke seemed to take pride in being evasive and unhelpful.

    On the other hand, I found ICO's Belfast branch excellent, and they have been instrumental in helping me to bring an action against my former landlord's agent.


  8. #8
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    Default Re: noomill's secret friend v Creation Finance/Lowells

    "My own experience of Belfast TS was equally unrewarding; the person I spoke seemed to take pride in being evasive and unhelpful"

    You must have been talking to the same person as I did!

    Evasive is the correct word.

    Yesterday I was even told that TS were not an enforcement arm of the OFT!


  9. #9
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    Default Re: noomill's secret friend v Creation Finance/Lowells

    Last year I had a converstion with a senior TS guy in Belfast concerning CC application forms and unenforceable agreements etc.

    He was very evasive and become more so as it became apparent that I wasnt the usual muppet seeking advice from them. He gave some vaguely relevent response to each point I brought up, becoming more flustered and as I drove my point home his responses became

    "yeah, but no, but yeah, but no but yeah but no, I'm not going to do anythng about it because the courts will decide anyway and the 30 days in being repealed and we never prosecuted anything."

    He was very uncomfortable, and in the end I couldnt help but stiffle a snigger. I thanked Vicky Pollard for confirming what I already knew and hung up.

    (No offence to muppets)


  10. #10
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    Default Re: noomill's secret friend v Creation Finance/Lowells

    Latest news from my Secret Friend-

    She got a nice letter from Lowells yesterday (5 Sept), identical to the one I got here-

    Post 53 http://www.consumeractiongroup.co.uk...laycard-3.html


  11. #11
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    Default Re: noomill's secret friend v Creation Finance/Lowells

    T'interwebs great, isnt it?


  12. #12
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    Default Re: noomill's secret friend v Creation Finance/Lowells

    Latest news from my Secret Friend-

    She got a nice letter from Lowells last Saturday (4 October), identical to the one I got here-

    Post 57 noomill v Barclaycard **WON**


    Good grief Lowell's the Leeds Losers are so predictable!


  13. #13
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    Default Re: noomill's secret friend v Creation Finance/Lowells




  14. #14
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    Default Re: noomill's secret friend v Creation Finance/Lowells **WON**

    My rather shy, secret friend says thank you.


  15. #15
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    Default Re: noomill's secret friend v Creation Finance/Lowells **WON**

    Well done

    These DC just keep losing and losing!!!

    Click here for great help
    http://www.consumeractiongroup.co.uk...hat-youre.html

    http://www.consumeractiongroup.co.uk...i-dummies.html

    If I have helped please give the scales a press.
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