Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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Last Will and Testament Kit


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BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Default Virus vs Lloyds TSB

    Hi guys.

    Today is the day. I have statements going back a couple of years, but I probably incurred bank charges as far back as 8 years on this account, so I am using the Subject access requesticon letter first of all. I know there is believed to be a 6-year limit, but I will see what I can achieve.

    I have one question as looking throuhg the FAQs I could not see anything specific on this. I set up my account while I was at uni, which was in Edinburgh. I know Scottish law can be different, so is there anything vital I should be aware of that might affect the course of events? I reside in England.

    I will be posting my S.A.R - (Subject access requesticon) - (Subject Access Request) letter tomorrow.

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  2. #2
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    Default Re: Virus vs Lloyds TSB

    Well, they took their time, but spot on the 40 days limit an evelope arrived today, with statements going from Jun 00 until Sep 01. Already I have identified 3 bank charges. Whether they are sending more recent statements I am unsure, however I have copies of everything from that date forward anyway.

    I opened my account in 95. So I guess they are forgetting about anything previous to Jun 00 - exactly 6 yearsicon.


  3. #3
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    Default Re: Virus vs Lloyds TSB

    I just added up the charges...£390 in the last 6 yearsicon. Thats probably not much for some of you guys but its money I could do with right now.


  4. #4
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    Default Re: Virus vs Lloyds TSB

    One week on and I have received the standard 'how to voice your concerns' leaflet with accompanying letter.

    I will send the lbaicon in 1 week unless they comply.


  5. #5
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    Default Re: Virus vs Lloyds TSB

    Good Luck

    12/08/06 - Hand Delivered S.A.R.
    09/09/06 - Prelim sent (recorded).
    12/09/06 - "Voice concerns" letter received.

  6. #6
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    Default Re: Virus vs Lloyds TSB

    A week yesterday I sent the lbaicon.

    I received today a more specific answer, from a Mary Horton, Assistant Manager at the Customer Service Recovery Centre.

    It mentioned the OFT guidelines on default charges and that they don't agree with them. 'According to our legal experts, the OFT's guidelines do not apply in any way' they say.

    Yes, yes, whatever you say. Tell it to the court.


  7. #7
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    Default Re: Virus vs Lloyds TSB

    Hi Virus,

    Sorry, looks like you've been a bit ignored so far! Its not personal, just give your thread a bump every now and again if you've got a question that needs answering.

    With regards to your first post, yes, there are slight differences in Scotland. The statute of limitation allows 5 years for claims to be made, wheras in England its 6 yearsicon. That said, I don't think that would apply to you as you now reside in England. As your case would be assigned to an English court, I'm pretty certain the English law would apply. Carry on as normal, unless someone else can correct me.

    Good luck, and don't be put off by their bulls**t

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  8. #8
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    Default Re: Virus vs Lloyds TSB

    Thanks Gary.

    No worries, I've had some help pointing me in the right direction on the thread I started in the Scotland section.

    I am now about to enter a claim on the moneyclaim website as I have now had a response from Lloydsicon and I am in the process of calculating the final amount+costs+interesticon.


  9. #9
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    Default Re: Virus vs Lloyds TSB

    Okay, I have registered on moneyclaim and I have a couple of questions.

    What do I enter in the address of the defendant (ie Lloydsicon). Can it be any English Lloyds address or should it be the Customer Care Centre address?

    Also, I have missed a penalty charge from my original schedule. Can I just add this onto to my claim, or do I need to notify Lloyds in writing of the new schedule first? They already stated that they would do nothing about the other charges.


  10. #10
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    Default Re: Virus vs Lloyds TSB

    I used the Customer Care Centre address, if I remember right, but any registered business address for Lloydsicon TSB will do - even a branch address.

    Yes, you can add penalty charges you may have missed or been charged over the 28 days you sent the first two letters to your Moneyclaim online. Lloyds will receive a copy of your claim filing, which will list the details in any case

    It may be worth sending them an updated schedule of charges however - the courts may wish to see a copy too, but for that matter I didn't send Lloyds or the court a copy of my schedule of charges. However, SCM, Lloyds solicitors, tend to pick up on any minor point such as this - so it'd be worth your while doing so.

    reload vs Lloyds - £2703.11 Settlement Reached 14/07/06.
    reload vs Lloyds Round 2 - Prelim sent 27/03/07. £435 owed.
    reload vs Capital One - £456.57 Settlement Reached 14/07/06.
    reload's mum vs Barclays - £745 owed. £375 partial settlement reached 17/10/06.

    Lloyds Bank - The Template Response Letters!

    Advice & opinions of reload are offered informally, without prejudice and without liability. Please use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

  11. #11
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    Default Re: Virus vs Lloyds TSB

    Excellent, cheers reload.

    7/2/07 - Full unconditional settlement + £50 for taking time off work
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  12. #12
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    Default Re: Virus vs Lloyds TSB

    Latest info:

    12/9/6 Moneclaim filed
    21/9/6 Notice that acknowledgement of service has been filed, Lloydsicon will enter a defenceicon. 28 days to go!

    My band: www.myspace.com/viralessence ;-)

    7/2/07 - Full unconditional settlement + £50 for taking time off work
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  13. #13
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    Default Re: Virus vs Lloyds TSB

    Going great so far!

    Please remember to DONATE! Help CAG keep up the fight!


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  14. #14
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    Default Re: Virus vs Lloyds TSB

    I received a copy of the defence and the Allocation Questionaire in the post on Friday.

    The Defence is fairly standard looking at the words, having seen them before in their letters to me.

    Point 2 however says:

    2. The Defence is served without prejudiceicon to the Defendants contention that the State of claim is insufficiently particularised and is embarrassing. The Defendant reserves the right to plead further to the Statement of Claim once they are sufficiently particularised.

    I am guessing that I should send a copy of my schedule of claim in with the Allocation Questionaire. Or possibly I should send a copy to their solicitors Sechiari Clark and Mitchell directly?

    7/2/07 - Full unconditional settlement + £50 for taking time off work
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  15. #15
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    Default Re: Virus vs Lloyds TSB

    Sound like that is what they are implying - probably best to send them one.


  16. #16
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    Default Re: Virus vs Lloyds TSB

    To both of them?

    7/2/07 - Full unconditional settlement + £50 for taking time off work
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  17. #17
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    Default Re: Virus vs Lloyds TSB

    Today I just recieved a Notice of Allocation to the Small Claims Track (Hearing). Date is set for 7th Feb....that seems ages away. Lloydsicon have until 18th Dec if they wish to serve an amended defence in response to my aqicon.

    7/2/07 - Full unconditional settlement + £50 for taking time off work
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  18. #18
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    Default Re: Virus vs Lloyds TSB

    Have you got directions?

    Please remember to DONATE! Help CAG keep up the fight!


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  19. #19
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    Default Re: Virus vs Lloyds TSB

    Just checking back on the site to see how things are going. As yet I haven't received any further contact from anyone and I was wondering how soon before the court case I should expect a settlement offer if they are going to make one.

    I am currently just going through the threads to see what is happening to others and I gather from the new SC&M court bundle non-compliance sticky that I should have recieved documents from the solicitors. I submitted my aqicon and received a copy of theirs shortly after, just after my previous post.

    For some reason I didnt get an email notification from your reply GaryH

    Quote Originally Posted by GaryH View Post
    Have you got directions?
    [edit] Looking at the Notice of Allocation, it does state 'Every party shall deliver to every other party and the corut office documents (including experts' report) on which he intends to rely at the hearing no later than 18 Dec 06. Originial documents to be brought the hearing ' etc. I sent in my schedule of charges and copies of letter etc to the court, however not to the solicitors, as other advice I read stated that this wasn't a requirement. Could this cause me a problem?

    Since I began my action I have received 3 further charges. Another letter arrived today after my employer failed to pay me correctly 2 weeks ago and a standing order defaulted.

    I have read some very encouraging news today

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  20. #20
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    Default Re: Virus vs Lloyds TSB

    You need to submit a court bundle to the court and SC&M as quick as you can.

    You need everything from the Basic Court Bundle from the templates library, all correspondence between you and Lloyds, your statements or account information, a schedule, a transcript of the interview with Peter McNamara BBC radio -Sept 2004- sound file & transc, and edit this to suit your claim and add it to your bundle too - GaryH v Lloyds TSB - WON !! UNCONDITIONALLY !!!!.

    You need 3 copies ofeverything. File one at the court, serve one to Lloyds sols and keep one for yourself (this should include the originals).



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