Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Default RBS / Natwest "router account

    If anyone has any information regarding the internal "router account" used by RBSicon CMS in Telford could you post or pm me please.

    Also can any bank staff confirm that the following practice below went on.

    "creative accounting"

    "Thinking back to when I worked in the banks as a Financial Adviser in the early 90's, this 'moving' of debt accounts went on all the time. Although I wasn't involved in day to day banking, I did keep my ear to the ground as to what things went on.

    I clearly remember a case of a high overdrafticon on one account, where the account holder was not repaying anything or was not in a position to repay it.

    The branches were put under pressure to keep dormant overdrafts to a minimum. Branch managers were targetted on their 'net balances' of the branch . A large dormant overdraft would have an effect on the net balance of the branch and would leave the manager open to some awkwad questioning from head office.

    At the same time, they were targetted on sales of personal loans.

    So what do you think happened to large dormant overdrafts???

    It was a case of branch managers killing two birds with the one stone. Net balances increased due to the 'removal' of the overdraft and the lending book increased towards their sales target.

    All this was done as a 'paper exercise' without the knowledge of the debtor, and no consideration given to the CCA or any repercussions. If the fantasy loan wasn't repaid, then the banks went for judgement, and the poor debtor in those days who didn't know their rights were screwed.

    The reverse also happened, there were instances where current accounts were opened and put into overdraft, and unauthorised overdrafts were increased if the branch had a good net balance figure - to cover the fact that a loan granted had not been repaid, as the manager would also be questioned about loans with 2 or more consecutive missed repayments. This would make it look like a PL granted by the manager, was continuing to be repaid every month and would not show up on any reports. The overdraft would not be questioned for some time if the branch had a good net balance figure. Again these new accounts were set up without the knowledge of the debtor. I suppose money laundering regulations have made this more difficult now? Or maybe not?

    Paul

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  2. #2
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    Default Re: RBS / Natwest "router account

    I think if I said nothing on this thread then you might think I was going soft.
    I was unaware of the dormant accounts thing which you have posted on the above. I cannot say any further about the content of the above post because I think you are looking at "income" targets. However, the basics of what you are looking for is about "router" accounts which I will admit to knowing nothing about apart from what I have read in your posts. Good Luck and can I suggest you ask on moneysavingexpert(cos I know a lot of current and former RBSicon/Natwesticon bankers are on there).


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    Default Re: RBS / Natwest "router account

    http://www.consumeractiongroup.co.uk...ml#post2737625

    have a look on here paul help needed sounds like a router account ?
    patrickq1

    http://www.consumeractiongroup.c o.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html




    Advice & opinions given by patrickq1 are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE