Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default cookie4413 vs. hsbc

    I took out an unsecured loan with HSBCicon back in August 2002 and was pressured into buying PPIicon when I didn't actually want it. The total amount was £7370 and the PPI was £1374.64.
    A few years later, I lost my job and when I went to make a claim, they told me I wasn't eligible. Luckily I managed to find a job pretty quickly and only missed a few payments and quickly caught up again.
    In August 2005, just as I was about 18months away from making my final repayment, HSBC offered me a new loan, which stupidly, I took. This loan was £7000 and £3522.29 was used to pay the remaining balance on the previous loan. This time I remember saying I didn't want PPI (because of not being able to use it a few years previously) but they told me that I wouldn't be eligible for the loan without it, so I was forced purchase it, although it was a much smaller sum at £190.05

    I'm really angry about this because on 2 instances, I was pressured into buying something that I didn't want and I'd really like to know how I go about trying to claim it back and will I be able to claim back interesticon on it?

    Also, I have a credit card with them (with a tiny limit) and lo and behold, they slapped on repayment protection on that too, without my knowledge as I most certainly didn't ask for it. I have mentioned to my bank manager on a few occasions that I don't want to pay it but she's told me that I have to. Is this true?
    If it's not, can I claim this back too and how do I do it.

    Many thanks

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  2. #2
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    Default Re: cookie4413 vs. hsbc

    Helllo cookie,

    welcome to the PPIicon forum.

    In August 2005, just as I was about 18months away from making my final repayment, HSBCicon offered me a new loan, which stupidly, I took. This time I remember saying I didn't want PPI (because of not being able to use it a few years previously) but they told me that I wouldn't be eligible for the loan without it, so I was forced purchase it.
    This is important as with the dates. The Financial ServicesAuthority made a ruling on PPI and the mis-selling saga on 14 January 2005. So it would appear your loan falls within thetime frame for mis-selling ie after 14 January 2005.

    I would suggest this is a time scale which allows you to claim:grin: wishing you good luck

    aa


  3. #3
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    Default Re: cookie4413 vs. hsbc

    Thank you for such a speedy response

    Just to clarify, I can only try to make a claim on the PPIicon on my second loan in 2005 and not the PPI on my first loan in 2002?


  4. #4
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    Default Re: cookie4413 vs. hsbc

    Helllo cookie,

    Just to clarify, I can only try to make a claim on the PPIicon on my second loan in 2005 and not the PPI on my first loan in 2002?
    I would suggest you try to reclaim the lot. If the HSBCicon try to fob you off Then I would suggest Financial Ombudsman first then Court, that way you have two chances of getting your cash back. If you go to Court first and lose the fosicon will most likely not take up your case.

    The FOS may or may not take up your case on the 2002 loan but they seem to be interested in refinanced loans with PPI added in each case. I have stacks of claims and am awaiting full response from FOS on two complaints which may turn into three complaints following their advice.

    I would go for it

    aa


  5. #5
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    Default Re: cookie4413 vs. hsbc

    Is there a suitable letter template I can use? If so, please can one of you lovely people point me in it's direction
    Also, what address for HSBCicon is the correct one to send the letter to?

    I'm going to try and claim the lot as I have a feeling that the reason the 2nd PPIicon was so small is that they'd carried over the first PPI.

    I have nothing to lose either way. I'm just so fed up of HSBC. I've banked with them for almost 20 years, since I was 16 and they've taken me for a ride for far too long. As soon as I'm in a position to do so (which will be in a few months) I will finally be moving my account to a different bank.


  6. #6
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    Default Re: cookie4413 vs. hsbc

    I spoke to HSBCicon this morning and they've actually been very helpful

    They've entered a complaint about the above on to their system and I've told them that they'll be receiving a letter in the post to confirm that I would like to be fully refunded.

    Is it right that I can press for interesticon? If so, how do I work this out?

    Lastly, while I was on the phone I asked about my Mastercard which has got PPIicon on it (paid monthly) and it's something I've never asked for and thought was standard and only noticed a few months ago (I rarely if ever use my Mastercard.)
    The nice lady told me that it's been on my account since 18th January 1996!!! This was just after my mother died, originally, she'd been the guarantor for my card should I have any difficulities paying it. So I think they added it as a matter of course and I don't remember signing a new agreement and I most definitely don't remember being asked if I wanted it.

    So I'm going to try and get that refunded too. Again, I'd like to get the interest back on this as it's 12 years worth! How do I work this out?

    As ever, many thanks for any help x



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE