Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Tough situation with A&AL

    Hi guys , first off let me start by saying a big HELLO to everyone on the forum.
    I've run into a bit of trouble with A&L.

    Like a lot of people on this forum I'd imagine I've also been the victim of A&L's Unpaid Item,£5 a day overdrafticon chrage , the £25 Overdraft charge etc , you get my drift.

    To this day they have penalised me around £300 and also took £35 payment protection insurance with out any official written or any other consent for that matter.

    I wrote a letter explaining to them , that their charges were unlawful and basically used a template off one of the site's and edited it slightly.
    I was then sent a letter explaining that they couldn't do anything , as The OFT Case was still going on and to wait an outcome for that.

    This frustrated me , so I moved to another bank.

    Here's where the problem started.

    I paid a phone company my monthly bill with my credit card , but unfortunately they still debited the amount the following week leaving me £60 overdrawn.

    Over the next month or two the amount rose £212 from the £60.
    Naturally A&L informed me of this and advised me to pay it all back straight away.

    I sent them a letter explaining that as my other charges still weren't settled and the fact that they stole £35 out of my account , that I wouldn't pay them till I got my others resolved.

    Also that I would have to take action to clear my name of the other unfair charges that had mounted up as well.

    Today I recieved a letter " Notice Of Intention To Proceed With Debt Recovery Action " , which explained that my account was outstanding £443.24 was to be paid with in 7 days or the matter would be passed onto thier Debt Recovery Section which would start legal proceedings and inform credit agencys about the default staus on my account.

    I still won't pay as I personally feel I've been nothing but ripped off from the company.

    Has anyone ever had a similar experience and how did you deal with it ?

    Or any advice in general ?

    Thanks a lot for reading!

    Justin


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  2. #2
    Site Team maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52's Avatar

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    Default Re: Tough situation with A&AL

    Hello and Welcome, Justin.

    You should continue with your claim against A&L you can claim any new charges right up until you file at court.

    Have a look at the step-by-step, decide what stage your at, then carry on.

    http://www.consumeractiongroup.co.uk...tructions.html

    Your claim will more than likely get 'stayed' but at least you'll be in the 'system' when they come to paying out.

    Once you start the process, this puts your account into Dispute, A&L should take no further action on the account until the Dispute is fully resolved.

    Send A&L this to remind them.......

    Dear Sirs

    Re: Account in dispute

    I am writing to clarify that I am currently in the process of requesting a refund of bank charges unlawfully made to my account.

    I note from your latest correspondence that you are proposing to pass my account on to your Debt Recovery Section - I need to make you fully aware that I am disputing the sum owed and, as such, you must refrain from any further action until this dispute is fully resolved.

    If you do not stop this action and proceed by making any adverse comments on my credit reference files, I shall be forced to take legal action against you under the Data Protection Act 1998.



    Regards.

    Scott.

    Any advice I give is honest and in good faith.
    If in doubt, you should seek the opinion of a Qualified Professional.

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  3. #3
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    Default Re: Tough situation with A&AL

    Huge thanks for your reply.

    I will send mentioned letter to A&L in the first instance.

    Thanks again , I'm very grateful.


  4. #4
    Site Team maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52's Avatar

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    Default Re: Tough situation with A&AL

    No problem, good luck with that

    Any advice I give is honest and in good faith.
    If in doubt, you should seek the opinion of a Qualified Professional.

    If you can, please donate to this site.
    Help keep it up and active, helping people like you.


    If you no longer require help, please do what you can to help others


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE