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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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Job seekers allowance "to help you back to work.." interview


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I have an interview tommorrow with the job centre, in place of my usual sign in.

I don't really understand what this is and I'm a little nervous:(

 

It tells me to bring evidence of job searching so I've printed out all the email responses I have received confirming jobs I've applied for and, in the rare instances when someone has been courteous enough to let me know my application has been unsuccessful, some rejection emails too.

 

I've been trying really hard to find work but, with the state of things at the moment and the fact that my job is quite a specific one, I am still unemployed after 3 months :(

 

I'm really unsure as to what will happen and I'm really worried about them stopping my allowance.

Does anyone know what it's about? Can they stop my allowance for no reason?

 

Help!

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My guess is this is simply a three month review. The evidence of applications, and also refusals, is a good move on your part, and shows willing.

 

However, my guess is also that they will develop an action plan for the next three months, something that you agree between you is do-able. You say your skills set is quite specific, so they may try to widen the range for you...after six months they will expect you to have got some work, even if it is only part time.

 

If you are keen to make yourself available only for your specialised areas, you could consider voluntary work - this often gives you some grace period whilst searching for the perfect job. It also acts to keep you in the work environment, so certain skills are maintained.

 

The interview should not be overly harsh, but you will need to demonstrate a certain level of willing and flexibility. Good luck.

  • Haha 1

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thank you!

To what extent will they want to widen my range? :(

I'd hate to get shoved onto a supermarket checkout or something, I've been doing the job for 5 years and am good at it, it's just a terrible time for jobs in general.

I've started looking at a few jobs I don't really want to do- such as PA/reception work, but only on a part time basis so that I could carry on my job search (I've tried job hunting whilst working full time before and it's virtually impossible) should I tell them that I've been doing this? or will they use it as an excuse to shove me into any old PA role?

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Part time work will be fine, as long as it is portrayed as willing and reasonable - 4 hours on a Saturday afternoon will not be entertained, but maybe three afternoons a week will be.

 

They understand that you really want the specialist job, but they want to see that you are not using it, or its unavailability, as an excuse for not working at all. It is all about being reasonable. Yes, they may have three afternoons a weeks stacking shelves in the supermarket available, but they will also argue that this leaves you ample time to continue job searching.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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How did the interview go?

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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It went well I suppose :rolleyes:

It wasn't as scary as I was expecting (noone told me off, stopped my money or tried to force me into some shelf stacking job!;))

 

I was lucky I think as the person I was scheduled to see was off sick and so I met with my initial advisor who is a very lovely old man.

He seemed shocked and impressed with all the work I'd put into my job search and all the supporting evidence I'd bought with me (a huge depressing stack of email application confirmations and rejection emails :sad:)

 

My other worry (besides being forced to spend the rest of my life working at Nettos) was an events role I'd seen on the Job Centre website which, on the surface, seemed perfect for me, I was quite excited until I looked at the employers website :eek:- not the kind of place I see myself...

 

Anyway. The general outcome of the meeting was that I will carry on pretty much as I have been doing.

The advisor even said imself that the 13 week meeting is pointless as there's "nothing he can do for me until I've been unemployed for at least 6 months" :(

I asked what he could do if it had been 6 months and he mentioned a few training schemes which I think were similar to an apprenticeship (though with my level of experience I'm not sure they'd take me anyway),] I said I'd really like to try that as there's so little work out there but he said that "government regulations" mean that he isn't even able to put me forward until it's been 6 months :(

 

The area that I live is consdered "affluent" apparently (they should come and visit the estate where I live! they

ll soon see that's rubbish!) and so there is no Princes Trust help available.

 

I have 5 years experience, a cv which I'm constantly told is "fantastic" and yet I can't even get an interview anywhere :(

This recession thing is driving me mad:mad:

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Have you tried the ThisIsJobs website?

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 6 months later...

I just found this forum after looking for some relief from the horrific 3 month review I had two weeks ago. I sat down expecting to be helped widen my search with new ideas and an urge towards applying for things outside digital design, like graphic design or even just plain office work.

 

To my horror, the guy told me flat out that office work is out of the question and that I have to choose between the 3C's - Caring, Catering, or Cleaning and made me chose one. What!? I mean, I've had back problems my whole life and i've struggled and worked hard through university and job promotions so that I can work from a desk. This aside, their's no way I could afford to pay my medical expenses and bills working in one of those careers and I wouldn't be able to stick them anyway. I struggled to make rent, council tax etc on 20K and I know from my experience bar working that i end up swallowing hand fulls of ibuprofen and hating my life.

 

I've been forced into a situation now that I look like they'll probably cut me off tomorrow (they're giving me 30 pound a week). What matters most is that we have high rent which they cover most of. I think i could get some freelance work but that means i'd lose all help (which took 3months to start). I'm stuck in a position where if i take on a weeks freelance work i could end up with no benefits and out of work again, waiting another 3 months to get any aid back again.

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I have one of these interviews and i'm nervous because i'm on dla( disability living allowance), i realy dont know whats going to happen when i go to it. If anyone can advise on it i would be extremely grateful.

 

junior

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