Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I recently went over the limit on my Egg Money card, and they have charged me their standard £16 penalty (which I have had returned) but have also removed the cashback earned on the account for the month. This was not a small amount. As this would only happen if I was over my limit or in some other way in breach of the T&Cs, is this not simply another charge by Egg?
I am curious to know the answer; they responded that it was simply in the T&Cs and they could therefore do it. Have I any legal basis for reclaiming this?
The cashback is a 'bonus' for using their card, but if the T&C's state that if you breach them the cashback will be forfeited, then there's little you can do.
Egg Money card - Cashback reclaiming?
Money card, and they have charged me their standard £16 penalty (which I have had returned) but have also removed the cashback earned on the account for the month. This was not a small amount. As this would only happen if I was over my limit or in some other way in breach of the T&Cs, is this not simply another charge by Egg?
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