Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Default Pay and Display - Parking ticket overpayment

    Hi,

    Does anyone know where I stand with claiming back overpayments on pay and display ticket pricing?

    My local council charge 70p, £1.40 etc for 1Hr/2hrs.

    When I pay £1 and am only permitted to park for 1 Hr, can I claim back the 30p overpaymenticon? - It may seem petty, but when I get a ticket for going a few minutes over the time (that they refuse to cancel) I would like to know whether anyone has tried to claim these overpayments back?

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  2. #2
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    Default Re: Pay and Display - Parking ticket overpayment

    If the machine gives the option of paying the correct amount and you simply do not have correct change the Council is not liable.


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    Default Re: Pay and Display - Parking ticket overpayment

    Quote Originally Posted by green_and_mean View Post
    If the machine gives the option of paying the correct amount and you simply do not have correct change the Council is not liable.
    But I think the OP is questioning the legality of this. I was always under the assumption that if you overpay for something, knowingly or unknowingly, you are legally entitled to the excess back.


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    Default Re: Pay and Display - Parking ticket overpayment

    I think, and I am no expert, that if the machine clearly states, exact money only, no change given, then you have the choice to park or not, a case of caveat emptor I beleive

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  5. #5
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    Default Re: Pay and Display - Parking ticket overpayment

    Quote Originally Posted by Lula View Post
    I think, and I am no expert, that if the machine clearly states, exact money only, no change given, then you have the choice to park or not, a case of caveat emptor I beleive
    So, if Tescos have a sign above their tills saying "No change given" would that be legal?


  6. #6
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    Default Re: Pay and Display - Parking ticket overpayment

    Quote Originally Posted by gwc1000 View Post
    So, if Tescos have a sign above their tills saying "No change given" would that be legal?
    Yes, a shop does not have to sell you anything so in my opinion it would be legal to refuse giving change. Some stores accept credit cards only,is that illegal?


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    Default Re: Pay and Display - Parking ticket overpayment

    It is a common ploy to get free money. have seen many machine were the rate is just under the magic numbers.
    haven't seen any at all where the charge is something like £1.10p.
    And who keeps the extra - the council or the car park operator ?
    its called a fiddle - only way to beat it is to have exact change which they know will not happen in every case.
    there are machines that give change - they just decide not to use them as its 'free money'.


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    Default Re: Pay and Display - Parking ticket overpayment

    Quote Originally Posted by lamma View Post
    there are machines that give change - they just decide not to use them as its 'free money'.
    It is not practical to use P&D machines that give change due to the size of the machine, security issues and the fact that it would constantly run out of change or break down.


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    Default Re: Pay and Display - Parking ticket overpayment

    strange that all the ones I know seem to work great - and give change apart from maybe one time in a hundred when the machine clearly states it in big letters so that you are informed.


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    Default Re: Pay and Display - Parking ticket overpayment

    Quote Originally Posted by lamma View Post
    strange that all the ones I know seem to work great - and give change apart from maybe one time in a hundred when the machine clearly states it in big letters so that you are informed.
    Let me know who makes them as I'm not aware of an on street machine that supplies change. Stelio the most commonly used machine does not have a version that issues change. Machines that give change need to have a 'change hopper' in the top of the machine that is prone to attack from thieves, on street machines direct the cash directly to a secure 'vault' in the base of the machine. Car Park machines that give change are much larger hence more secure and less likely to be attacked due to the location. The tarrifs for parking and payment would make giving change impractical in an on street machine. If the cost was 80p most drivers would pay with a £1 coin requiring a large supply of 20p coins. If the problem is drivers not having the correct money where is the change in the machine going to come from? Car Park machines are like vending machines and have change hoppers that can be filled up daily with various denominations that is just not practical for on street machines as it is not uncommon for Councils to have over 100 machines.


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    Default Re: Pay and Display - Parking ticket overpayment

    Quote Originally Posted by green_and_mean View Post
    Let me know who makes them as I'm not aware of an on street machine that supplies change. Stelio the most commonly used machine does not have a version that issues change. Machines that give change need to have a 'change hopper' in the top of the machine that is prone to attack from thieves, on street machines direct the cash directly to a secure 'vault' in the base of the machine. Car Park machines that give change are much larger hence more secure and less likely to be attacked due to the location. The tarrifs for parking and payment would make giving change impractical in an on street machine. If the cost was 80p most drivers would pay with a £1 coin requiring a large supply of 20p coins. If the problem is drivers not having the correct money where is the change in the machine going to come from? Car Park machines are like vending machines and have change hoppers that can be filled up daily with various denominations that is just not practical for on street machines as it is not uncommon for Councils to have over 100 machines.
    do you have a PHD in all things parking. I think your tallents are wasted mate. Go be a doctor LOL


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    Default Re: Pay and Display - Parking ticket overpayment

    Of course of the extra money collected form the population was all given to charity then no one would mind. The parking fee is determined in advance so the extra money taken isn't 'in plan'
    I wonder where it does go....


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    Default Re: Pay and Display - Parking ticket overpayment

    Quote Originally Posted by lamma View Post
    Of course of the extra money collected form the population was all given to charity then no one would mind. The parking fee is determined in advance so the extra money taken isn't 'in plan'
    I wonder where it does go....
    In theory car park revenue would be calculated:

    no. of spaces x hourly charge x hours of operation

    whenever a car is parked without payment due to refusal to pay or legitimate reasons such as a blue badge or the machine is out of order no revenue would be generated by the machine so any surplus generated by overpaymenticon would be used to cover the deficit.


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    Default Re: Pay and Display - Parking ticket overpayment

    what ! the councils knowingly underestimate the costs and don't account for a percentage of blue badge holders. Shouldn't they be doing their job properly instead.
    And in this case the surplus from the machines is always less than the blue badge deficit ? In what world of Council mathematics is that true ?

    Sorry but it quite literally 'doesn't add up'.


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    Default Re: Pay and Display - Parking ticket overpayment

    Recently I parked at a pay and display and the charge was 40p for up to 1 hour or 90p for up to three hours, no change given. This tarrif is obviously designed knowing that most people would either use a 50p or a £1 coin. But what I don't understand is why set the charges at that rate, knowing it will frustrate motorists? Why doesn't the council just up the charges to 50p or £1? Unless of course, any overpaymenticon goes to a different department?


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    Default Re: Pay and Display - Parking ticket overpayment

    the extra money is not parking revenue (from sales of ticket) so it can go anywhere. Send you local council an Freedom of Information Act request asking for accounting details of the overage.


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    Default Re: Pay and Display - Parking ticket overpayment

    Quote Originally Posted by lamma View Post
    what ! the councils knowingly underestimate the costs and don't account for a percentage of blue badge holders. Shouldn't they be doing their job properly instead.
    And in this case the surplus from the machines is always less than the blue badge deficit ? In what world of Council mathematics is that true ?

    Sorry but it quite literally 'doesn't add up'.

    My point is, that there is not going to be 'spare money left over' at the end of the year, since the Council accurately cannot predict the income. Councils do not run at a profit hence the need for Council tax to pay for services. If the income from Car Parks is higher than expected it just means that the service will be more cost efficient and less Council tax will be needed to fund transport related projects within the borough.


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    Default Re: Pay and Display - Parking ticket overpayment

    There will be in many cases money taken by these machines in an amount that is in excess of the ticket revenue - even account for blue badge parkers.
    So where does it go ?

    And councils often use up their budgets at year end to make sure they don't get their budget chopped next year. This by definition is spare money - OUR money.



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