I would like some advice and help on this matter as it maybe a consumer issue.
I paid for an item using the MONEYGRAM service and have a receipt of what I sent - THE ITEM NEVER ARRIVED FROM THE USA & I NEVER GOT IT!
I paid in good faith via my credit card (Capital One) at a post office in London, but because of the time factor of the sell and the time limit today I am unable to claim back a refund.
I made a claim for fraud with the FBI in the USA - but nothing!
I have sent a letter to Moneygram regarding this but have had little response.
Because I had used the CC I have a CCJ against me for non-payment of debt & because I do not wish to pay twice!
Yes I contacted the CCC but they weren't interested.
I was for 8 months trying to get a refund from Moneygram and then
took it to the fos but they said 'we don't deal with cases like that!'.
I got the FBI involved because the seller was from the USA and had suspect trading going on.
mmmm, I am not sure about this one because I am sure that a recent high court case has given you the credit card holder better protection from fraud when you pay for goods overseas. I suppose the question is whether it is retrospective?