Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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    vas vas is offline
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    Default Money payment problem

    Hi there,
    Good morning. I transfered 50,000 gbp(converted into Indian rupees) from my UK HSBCicon account to Indian bank account. I did this transfer and obtained a reciept from the local branch. I verified all the particulars on the reciept.........found it ok. I recieved a letter from the HSBC confirming the transaction after 5 working days. I noticed that the indian bank number is typed incorrectly on the letter I recieved. I called HSBC and they agreed their mistake. Money is debited from my UK account and not been credited into my indian account. It is almost 7 working days since the transfer and HSBC hasn't got any clue where the money is.I want to file a complaint on these negligent people.Could some one advice me please.Thanks for your help.

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  2. #2
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    johnnymitch Authoritative johnnymitch Authoritative johnnymitch Authoritative johnnymitch Authoritative johnnymitch Authoritative johnnymitch Authoritative johnnymitch Authoritative johnnymitch Authoritative johnnymitch Authoritative johnnymitch Authoritative johnnymitch Authoritative johnnymitch's Avatar

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    Default Re: Money payment problem

    Hi vas , welcome to the forum


    I think you need to try to resolve it with the bank first, give them a deadline (e.g 14 days ) in which to resplve it. Let them know that if they fail you will report them to the Financial Ombudsman Service (fosicon).
    Details of how to complain are on this link .

    our complaints procedure and how to complain

    If you need more info ,just ask - we're a friendly lot on here....



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    Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE