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    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
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loan company going into account and taking money


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Hi

 

HELP PLEASE

 

I have a loan with the Loan Store and have been having money troubles. I have had my benifit paid ino my bank account, and they have taken the lot out of my account and left me with £7 to last me for 2 weeks, i have my prioty debts to pay eg electric and water rates and shopping. I have phoned them and they said they cant refund it and i asked to spek to the supvisor but wouldnt put me through. What can i do?

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Contact the benefits agency & have your money paid into another bank account & if you need time to open another use a friend or relatives. Don't forget to cancel any DD which they will be using to take your money

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How did they take the money, ie; Direct Debit, Debit Card, some other method?

Please note: I give advice, in good faith, based on my reading and experience. Please satisfy yourself, that any advice given is accurate in content before acting upon it.

A to Z index

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html

 

...........................................................................

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they took the amount from my card details. It a visa elecrton. I cancelled the dd ages ago due to my money probs. They must have been watching my bank details for them to take money as soon as it goes in. The original dd payment was £73 pr month and they have taken £93. They did the same in Dec 07 but they took £212 and that was the day b4 xmas eve, but they refuned some of that back.

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You know, that is basically a crime, but the bank wont back you up. The original intention of a debit card was a convenient alternative to a cheque, and should only involve one transaction. If a retailer did the same they would find the fraud squad knocking at the door.

 

Whatever you can or can't do, is not going to help you with £7.00 left to last you two weeks.

 

My advice is to contact the benefits agency and apply for an emergency loan. They are bound to ask why it is needed, at which point you should explain what has happened. I think the agency will take a dim view of their actions, and may well be able to pressure them into returning the money.

 

They are not actually allowed to take money from your benefits by the way.

Please note: I give advice, in good faith, based on my reading and experience. Please satisfy yourself, that any advice given is accurate in content before acting upon it.

A to Z index

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html

 

...........................................................................

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Nasty - you have our sympathy.

 

If you are on benefits you should seriously consider a Post Office card account. You will need a note or letter from the benefits people (whichever benefit you are on) which you take to the PO and simply ask to open the account. Very straightforward but can only be used for benefits.

Once opened contact your benefits people with the account number. Your benefits will then be safe as the only person with access to the account is you.

 

There are brochures in the Post Offices so pick one up when you next go to the PO.

Edited by palomino
spelling

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

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If you cancelled the direct debit in writing with your bank then you can claim your money back under the direct debit guarantee. I'm not sure if you also have to have sent cancellation to the other company as well.

 

Hope you get it back, ridiculous state of affairs when you can be left with £7 to live on. I hate direct debits.

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Its not a Direct Debit.

Please note: I give advice, in good faith, based on my reading and experience. Please satisfy yourself, that any advice given is accurate in content before acting upon it.

A to Z index

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html

 

...........................................................................

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Get in touch with the bank and tell them they have taken money from your card without permission. Explain you had previously made a one off payment but they have saved your details and taken an unauthorised payment from your account.

Also go to the police and tell them they have taken money on your card without permission. Insist they look into this and don't be fobbed off. Do not leave the police station till you are satisfied. Insist they give you a crime number then pass this number to your bank. The crime number will make the bank realise you are serious.

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they took the amount from my card details. It a visa elecrton. I cancelled the dd ages ago due to my money probs. They must have been watching my bank details for them to take money as soon as it goes in. The original dd payment was £73 pr month and they have taken £93. They did the same in Dec 07 but they took £212 and that was the day b4 xmas eve, but they refuned some of that back.

 

rippedoffagain

 

Sounds like charliegirl79 had a direct debit set up on a debit card to me, but if they took the money straight from your card as a single payment then as minconverter says a trip to the police station is the way to sort this..

Edited by veryweary
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in an attempt to speed matters contact them by phone & tell them you have made enquiries & now understand their actions may have been illegal & unless they return your money you will report them to the police ...... you never know it might work

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The crux is, is this fraud or theft, or neither. To my mind this is theft, it has happened to me, but the banks response is "they can debit if there is an outstanding balance". If it is fraud, under the new "rules" only the bank can report this.

 

Pretty much a no win in the short term, which is what counts at the moment. Perhaps JonCris has a point, it would cost nothing to try at any rate. Main thing is not to give them any further opportunity.

 

As soon as you have new bank account set up, report the debit card as stolen, that might cause some embarrassment should they try again. In any event you must cancel the card, or the next time, your bank may charge you for a declined transaction.

Please note: I give advice, in good faith, based on my reading and experience. Please satisfy yourself, that any advice given is accurate in content before acting upon it.

A to Z index

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html

 

...........................................................................

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Hi everyone,,

 

Just phoned the Loan Store and spoke with someone, and explained about being on benifits and not having no money for next 2 weeks etc, and guess what he wasnt even bothered. They wont refund any of the money - oh n by the way they took the last £7 from my bank yesterday!!!!!!! So now i have 5p to my name!!!!! Just waiting fot my new card to come with new account num on etc.

 

So as you can expect iam at my wits end and very very very anoyed.

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Hi

 

They must have been snooping into my account because as soon as my money went into the bank it was taken out by them in 3 installments. There was £7 left in and when i checked the balance yesterday they had even took that. Like i have said i have phoned them and they r not even intred#sted in talking to me about this.

 

What is a chargeback?

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if you are using a debit card for this call your bank and report you card as lost so they send you a new one, there will be a new card number on it and will stop this company raiding your account at will!

 

Also send a CCA request to them as well to place the account into dispute and make sure their credit agreement adheres to legislation, at the very least this will give you some breathing space, you might not get this money back but you CAN stop them doing this again!

 

If you dont want to go the CCA route then when you get your new card DONT GIVE THEM THE DETAILS!

 

ask for a payment book or card so YOU can control your money not them!

claim v natwest WON!

 

all posts made by myself are without prejudice

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Hi

 

They must have been snooping into my account because as soon as my money went into the bank it was taken out by them in 3 installments. There was £7 left in and when i checked the balance yesterday they had even took that. Like i have said i have phoned them and they r not even intred#sted in talking to me about this.

 

What is a chargeback?

 

 

Chargeback is where the bank will refund your money back to your account. This happens in cases of where money has been taken without your permission.

So whats cooking today ?

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You must report this to the police. It is THEFT. If you haven't authorised the transaction and they refuse to repay the money they can't even claim a mistake was made. It makes no difference if you owe them money or not they can not take what they want at will. They wouldn't just walk into your house and take money if you owed them money.

 

They have taken money from your bank account without authorisation with the intention of permanently depriving you of it, this is THEFT.

 

Get of your arse now and go to the police station and make a complaint do not wait another minute do it NOW. Do not be fobbed off by the police it is there responsibility to investigate.

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Just phoned the loan store as my bank gave me the transaction numbers and told me to phone them n ask for the merchant bank. The loan store wouldnt give the number, so i asked if they would send the paperwork that i supposidley signed to say they could take money from my account, and they said i had to pay £15 for this!!!!!!!

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Stand ur ground with the loan company and the police.

 

If u want to have one more chance at being nice to the company tell them this. I am giving you one more chance to give me back the money u have taken out of my bank account without my permission. Unless i recive a cheque/the money back in my account with 24hours then i am reporting u to the local police station for fraud and to my local trading standards, oft and the FOS. I would then remind them that the FOS will charge them £400 for the privilage of being complained about.

See what they say then.

 

The reason meationed the OFT is because they are currently doing a investigation into loan companys and there excessive interest rate. Ok i will admit it is mainly payday loans but ist still the same when ur putting the frigters up a company.

 

BBC NEWS | Business | Call for action on payday loans is the link for the report on the loan companys investigation.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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  • 6 months later...

hi, i just had something similar happen to me, on tuesday i noticed my account was down by £200 so foned up LLOYDS to see wot was goin on, they cudnt tell me but they cud tell me tht sum1 had took 3 payments of £50 and 5 of £10 n said i wud have to w8 for them to clear on my account b4 they cud do anything. got home today and lookd on at my account and it was wonga who had took the money. i never authorised them to take money from tht card and cant even remember where they cud of got it from....

 

so i foned wonga up and asked where he got the number from and he said i must of put it into the internet site at sum point but then deleted it, so i asked if he realised tht wot they had done was fraud and theft because i hadnt authorized it and he said it wasnt and it wudnt matter! i then asked him for proof of me authorizin them takin money off tht card and he said it wud take 2-3wks to sort it! i then put the fone down in anger!

 

foned lloyds up wen i had calmed down and spoke to sum1 there and they said wot they had done was illegal and are returning my money to me within 3 workin days.............

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